- Reinvigorated the Denver Peak Performance initiative, introducing the nationally-renowned program’s first-ever strategic plan targeted to realign resources (7 FTE) with the City’s most critical and strategic priorities such as housing stability, equitable funding access and succession planning.- Forge key partnerships at all levels of the organization - resulting in the successful execution of 15+ cross-departmental projects and more than $13M in realized savings during tenure. - Leverage expert facilitation, process improvement, change management and performance measurement skills to lead through influence and support executives in refining, communicating and implementing their vision.- Convene and empower diverse stakeholder groups to tackle cross-cutting issues and improve direct service to Denver residents; examples include: creating a citywide grants management framework to get resources to non-profit partners faster and partnering with the Office of Social Equity & Innovation to develop an interagency collaborative to maximize City resources dedicated to food access.

- Deliver Green and Black Belt course curriculum designed to equip employees with the tools to provide high-quality public service to Denver residents. - Coach employees at all levels of the organization to operationalize process improvement skills; 171 staff and 27 agencies supported. - Facilitate multi-day process improvement events, including executive sponsorship building, data analysis, and solution implementation support resulting in $3.1M of identified savings. - Advise City agencies on developing meaningful performance metrics for operational and outcome-based decision-making; supported Budget Management Office during FY21 planning.Partnerships Office of Children's Affairs - Advise agency executive team on building a culture of innovation; facilitate strategic visioning process to identify long-range goals, design and implement intradepartmental trust-building initiative. - Increase staff competency and trust of data-informed decision-making; coach Youth Leadership Development & Engagement Team on leveraging KPIs to define annual work plan, support Tasty Foods program in pivoting to crisis/emergency response. Department of Housing Stability - Instrumental in development of new department; responsible for change management strategy, advised on organizational structure and roles/responsibilities. - Empower staff to continuously improve processes and increase efficiency; led project to streamline delivery of critical funds to community partners.

Executive Leadership- Served as chief public information officer, leadership team member for innovative, fast-growing community. - Led all crisis communication and served as media point-of contact for Town's 2013 flood response and supported emergency communication for Watts family homicide case. - Responsible for daily and strategic management of $586K department dedicated to advancing the Town's community outreach goals. - Supervised small, results-oriented team to successfully implement the department's strategic plan, create quality communications collateral and plan 25+ community outreach events annually. - Initiated successful community rebranding project, involving $45K RFP solicitation, contract management, council and community presentations and regional advertising campaigns.Community Building- Managed Council-Community relations through briefings, development of talking points and strategic engagement opportunities. - Cultivated trust-based relationships and convened community leaders from across sectors - faith, business, education - to align resources and solve problems. - Official Town Representative to the Chamber of Commerce, St. Vrain Valley School District and five official Town Boards, including the Frederick Youth Commission. - Spearheaded overhaul of Town's digital presence to promote inclusivity and accessibility; resulting in 70% of population connected to organization via social media, 30% increase in web traffic and newsletter engagement double the industry average.Organizational Development- Catalyzed first-ever Employee Culture Initiative to address historical engagement and morale issues; led team to establish strong interdepartmental relationships, designed creative teambuilding solutions. - Built a culture of continuous improvement across the organization, which led to improvements in the community development/plan review processes and public works project prioritization.

- Managed local, regional and national image for a $29M annual theme park, including content creation, editorial pitches, radio/tv appearances, media relations, press conferences and all web/social media campaigns. - Official spokesperson for Democratic National Convention Media Welcoming Party and national television partnerships with TLC and the Food Network. - Served as primary contact for philanthropic initiatives, such as: Make-a-Wish Foundation Kids for Wish Kids Program, Juvenile Diabetes Research Foundation Walk and the Denver Public Library Summer of Adventure. - Built and maintained strong relationships with key Denver nonprofit organizations including Habitat for Humanity, Denver Rescue Mission, Salvation Arm and LoDo Cares.

- Planned and managed promotional events such as the Summer Concert Series, radio appearances; organized philanthropy events like the Denver Dumb Friends League Pet Parade. - Contributed to the creative direction of all advertising and media campaigns; collaborated to pursue earned and paid media for annual Season Pass Program. - Manage staff of five interns and nine surveyors, providing professional development and networking opportunities to support career exploration and skill-building.

• Wrote and distributed 5-10 press releases each week, assisted in writing, editing and designing of media guides and game programs for each of DU’s 17 NCAA Division I sports teams. • Performed media relations and other game-day responsibilities at sporting events including 2004 North Central Regional Gymnastics Championships, 2007 West Regional Hockey Championships. •Maintained official Denver Pioneer Athletics website, www.DenverPioneers.com