Megan Calloni Email & Phone Number

St. Peters, Mo, Us

St Louis, Missouri, United States

Ladue, Missouri, United States

Lead engagement and recognition activities for all store AssociatesChampion Diversity and Belonging to build an environment where everyone is respectedSupports Store Leadership with identifying performance opportunities, prepare Managers to conduct performance conversations, and follows up throughout the performance processMaintains regular contact with Associates to stay aware of concerns and answer questions in a timely mannerComplete Associate issue intake by listening, documenting, and collecting relevant details and escalates as neededEnforce company policies and procedures, facilitating Associate and Manager understanding of themRecruit non-exempt candidates for open positions and assists Managers, as well as Candidates, throughout the selection processPro-actively partner with store leadership and PS Manager to source talent in new and creative waysCoordinate and support the onboarding experience for new employees in partnership with Market Trainer and store leadershipRespond to employee benefits questions and leads the annual benefits renewal and open enrollment process, as applicable

Greater St. Louis

Chesterfield, Mo

Directly responsible for achievement store sales, EBITDA goals and performance metrics through the implementation of revenue building strategies and team performance management.Leads with outside the box thinking to deliver store results in a retail market which has a growing focused on dot com experiences that impact store traffic patterns.Coach and develop staff to exceed individual and store goals.Coach and develop staff to provide a world class shopping experience.Connect with customers by ensuring that team is meeting and anticipating their needs.Achieve/Exceed all financial and operational objectives with regards to expense control, loss prevention, audits/checklists and weekly reports.Manages team to ensure compliance of all company policies and procedures to make sound business decisions and communicate/educate all staff members.Execute and maintain visual merchandising standards consistent with company brand standards and directives.Analyze market trends in partnership with District/Area Manager to ensure an effective strategy exists that drives sales revenue opportunities and achieves visual merchandising standards.Communicates with District manager and corporate partners on product mix, trends and needs.Directly responsible for the recruitment and hiring, onboarding, and ensuring success of employees in our store locationIdentifies sources, develops and trains a suitable backfill for own position to maintain business continuity for store changes, scheduling or time off, and job changes.Create and maintain positive employee relations through building, leading and developing a quality store team.Ensure on-going specific and immediate coaching and feedback, ongoing employee performance management and delivery of all performance documentation in a timely manner.Prepares and Delivers employee performance evaluationsCommunicates with the district manager on coaching and conflict resolution.

Chesterfield, Mo

Generate sales and profit, minimize losses and ensure the store is visually distinctive and impeccably maintainedIdentify and implement strategies and initiatives to achieve and exceed business goalsOversee and maintain the customer service standards to the highest possible levelTake responsibility for productivity and profitability of the store including sales growth, staffing, and inventory resultsManage all controllable expenses, including the allocation of payrollAssist in recruiting and hiring sales associates and supervisors who have strong presentation and communication skills representative to the Tommy Hilfiger imageDevelop all associates to be knowledgeable in areas of customer service, product, merchandising, operations, sales and growth within the companyAble to deal with difficult situations while maintaining performanceEffectively supervise the sales floor to ensure customer/associate awareness at all timesDemonstrate teamwork within store and company and ensure that staff is treated professionally, respectfully and courteously

St. Charles

Role model high level of customer service, giving customers a world class experience on every visitDemonstrate leadership in driving sales and achieving and exceeding financial goalsSupport all productivity initiative for AOV, UPT, and email conversion and trains staff to goalsShow extensive product knowledge of Duluth brandCommunicate with leadership team on developing optimum staffing levels and floor coverage to assistcustomersRecruit, hire, train, motivate and lead employeesDemonstrate solution based decision-making skills, with aim always being what is best for the storeProvide clear and consistent feedback and coaching to employeesReceive and process shipment to company operational standardsSupports visual presentation standards by executing merchandising changes and set up

Greater St. Louis Area

Drive and exceed sales goals by developing and executing strategiesDetermine business driving opportunitiesLed team to rank #1 in District on Red Nose Day sales, raising over $5k for charitySupport action plans focusing on areas of opportunityEffectively communicate and execute merchandise presentation, sales, and event set upCelebrate and recognize staff and selling successes; coach team to continue to exceed performance goalsManage loss prevention initiatives and control costs

Atlanta, Ga

Strategic business partner to 100+ stores and 1,200 employees, which includes the leadership teams and managers. Handled employee relations issues and partners with the legal department to help resolve lawsuits and complaints filed with local, state and federal agencies. Recruited and managed talent and implemented succession planning program, including new stores and backfill. Managed employee handbook update and revisions. Onboarded all Canadian new hires, developing streamlined system for paperwork.Administered Workers’ Compensation reports for all provinces in Canada. Processed leaves of absence in both US and Canada, in accordance with federal and provincial guidelines.Conducted training on company policies and procedures to both employees and managersDeveloped a training program, which focused on navigating our HRIS system (Ultimate Solutions) for employees and managers. Managed company relocations, including international moves toCanada. Managed monthly travel budget reconciliation. Trained team on travel policies and procedures.

Woodfield Mall, St. Louis Galleria, West County Mall

Served as Store Manager for 3 Teavana locations in 5 years. Actively recruited, hired and trained stores of 15-20 employees. Developed personal development plans for Assistant Managers through leadership development.Led elective training modules for leadership and career development.Managed performance improvement plans for employees. Administered reviews and performance appraisals for team. Delivered payroll within budget. Scheduled for staff of 15-20TeavanaWoodfield Mar. 2010-July 2011Led Woodfield to reach the million dollar mark and finished +10% in 2010Raised average ticket 10% in 2010St. Louis Galleria Aug. 2008-Mar. 2010Transitioned St. Louis Galleria from -7% in 2008 to +10% in 2009Raised average ticket 12% in 2009West County Mall-43 Apr. 2006-Aug.2008Led West County Mall to +6% for 2007Plaza Frontenac Mar. 2009Started rebuilding process by actively hiring, training, and performance managementFocused on GM training tools needed for store to rebuild

Managed performance with corrective actions and counseling sessions with employees in low-performing store. Recruited, hired, and scheduled for a staff of 50+. Developed management staff HR training class, which was adopted throughout region. Ran multiple successful inventories for $6 million store. Successfully achieved A-grade audits annually.Led Customer Service training course for all employees. Trained completely new staff on operational standards, POS, operating systems and policies. Opened 3 new stores. Coordinated and organized 2 Harry Potter release parties with 500 customers each.

Ba, English

2 Years, English Language And Literature, General

Activities and Societies: Student Senate, Campus Newspaper, Campus Ministry