Megan Cherry Email & Phone Number

California Hawaii Outlet Stores

Trained, developed District Managers and key General Managers with Luxury Fashion Brand, product knowledge, performance management, all aspects of running high volume outlet stores. Regional, District and General Managers consistently able to accurately project,manage, sales and payroll budgets for stores with sales volumes between $70M to$260M. In partnership with District Managers and outlet store teams consistently utilized in store experience, surprise visits, customer / employee feedback, and Secret Shop comments to evaluate, diagnose, and take appropriate action to continue to develop teams and drive sales and productivity.• Established rapport and fostered relationships with every level employee in each outlet store (PT Stock Associate to General Manager), as well as corporate partners to better facilitate the global vision of luxury fashion brand, gaining support and buy in. • Led all phases of Sales, Operations, Merchandising, and Talent as District Manager (8 outlet stores) and then as Regional Manager (22 outlet stores / 3-4 DM’s).• Leveraged individual strength by leader to help support peer growth opportunities, achieving highest volume / comp increase with lowest turnover. Developed legacy of talent: 1 General Manager to Area Manager, 2 Area Managers to District Managers.• Directed roll out of the Modern Luxury Hosting Ceremony, aiding brand transformation, as well as presented weekly feedback on competition, product offerings, pricing strategy, marketing and traffic drivers.

Southern, Ca Outlet Stores

Prepared sales and payroll budgets for volumes ranging between $2M to $60M. Analyzed financial reports to develop strategies for financial growth. Consistently utilized in-store experience, surprise visits, customer / employee feedback, and Secret Shop comments to evaluate, diagnose, and take appropriate action.• Interfaced with teams, developing ongoing relationships with customers through use of in-house tools such as: Clientrack, contact campaigns, IDP’s, and selling skills touch bases. Maintained top standard visually merchandised stores.• Trained teams within customer service, sales, staff development and fiscal operations / inventory control. Succession plans in place for all key markets, interviewed every position.o Sourced, selected, and developed employees for management positions with all markets.o Practiced Situational Leadership skills to identify team strengths and opportunities, provide appropriate support, coaching, feedback, and recognition. Confidently led development conversations.• Nominated District Manager of the Year, numerous nominations and wins for people development and leadership within district.o Implemented SPH pilot program, driving individual productivity and accountability. Goal was to understand what motivated sales team to improve selling skills, actions, and behaviors.o Created solution, improving conversion of cash wrap (number of registers / cashiers) during unexpected spike in multi-unit purchases (resellers).o Developed Selling Manager Division of Responsibility Module, supporting elevated selling and clienteling outlet environment regardless of volume / traffic.o Built, implemented, and experienced 2 years’ solid success with new organizational structure for high volume outlet stores (16-manager head count or more). Contributing factor in sales and productivity results (#1 comp last 3 years, lowest turnover).

Corporate Employee, Field Based. Retail And Outlet Stores

Provided HR and/or Employee Relations support for specific client group. Partnered with retail and outlet Regional, District, and Store Managers with corrective action process, performance management, Loss Prevention investigations, Customer or Employee complaints (minor and escalated discrimination and harassment).• Maintained ongoing relationship with challenging SM/GM’s that continued to struggle with hotline complaints. All assigned EEOC complaints were dismissed (4 total). Partnership and intervention prevented additional labor concerns with Las Vegas market.• Proactive / preventative training with manager meetings, outlet and retail store visits, climate surveys, weekly conference calls.

Greater Los Angeles Area

Cabazon, Ca

Responsible for all store sales, operations, visual merchandise, networking, recruiting, retaining top talent. ongoing development for career growth. first store to implement GM/SM team, outside line control on black Friday, double digit volume growth year over year.

Cabazon And Ontario Mills

Southern California