Megan Chow Email & Phone Number

• Assisting between a dual office specialty of otolaryngology and dermatology with an average total of 40-60 patients per specialty• Otolaryngology: audiograms, allergy prick tests, Dupixent injections, sleep study device set-up and upload, epistaxis and laryngoscopy cases• IOP Balloon Sinuplasty: 1st assist (surgical instruments, balloon dilator) or 2nd (suction, coblade, microdebrider)instruments and tube• Dermatology: shave or punch biopsies, wound dressing, suture removal, allergy patch test, laser or filler cosmetics

• Assisted between 3 physical therapists with an average total of 35-40 patients• Instructed and educated patients through specific exercises and modalities in proper form and musculoskeletal anatomy for successful function/recovery• Communicated with physical therapists about patient progression in exercise sets or resistance• Prepared home exercise program sheets on HEP2go for patients• Maintained cleanliness of treatment areas and restocked towels, equipment, and sanitation supplies

• Scheduled as-need meetings regarding clinic summaries and project proposals with LFC Executive Director, managers-on-duty, and MA staff• Adapted board position responsibilities and new intern training board to reflect organization standards for our 50+ members• Updated clinical protocol for volunteer receptionists and medical assistant on a monthly basis to reflect high-quality patient care• Implemented internal resources, such as a SHIP Resource Document, Anonymous Feedback Form, and Carpool Reimbursement Program, to foster a more inclusive and supportive environment for members to attain their goals• Collaborated with Santa Ana Marine Corps, Princeton Review, UCI SOM, and UCLA Dentistry for meaningful partnerships with pre-healthcare mentorship

• Created general meeting slides, presented clinical and club committee updates, and outreached to professional guest speakers• Oversaw quarterly intern cycles through email promotions, updated application questions, application review schedules, and virtual or in-person interviews• Moderated Patient Education Resources Center (PERC) deadlines and assisting volunteer attendings and web developers for article reviews and publishes

• Launched new virtual fundraiser ideas, such as Bingo Board donations, prize raffle tickets, and restaurant e-gift cards and on/off campus biweekly food fundraisers with proceeds towards medical and dental clinic supplies• Accounted annual budgets and monitored restocks, purchases, and reimbursements for clinical supplies• Received the 2020 “Small Change, Better World” $3,000 grant for PPE and sanitation supplies for Crescent Clinic

• Oversaw a total of 110 female residents (22 assigned) from underserved high schools in California• Collaborated within a team of 10 RAs, 1 student director, and 1 assistant director in weekly group meetings and as-needed RA project meetings• Assessed and responded to emergency situations including dorm lock-outs, COVID testing, roommate conflicts, and lost/wandering residents• Spearheaded STEM college education workshops, such as resume building and mock interviews, and recreational activities, such as UCI scavenger hunts and ARC field days

• Supported the professor and TAs during lecture worksheets, attendance quizzes, and lab group assignments• Guided students to form their own conclusions at a metacognitive level• Encouraged a collaborative learning environment through facilitated peer study groups, learning resources, and course adviceCourses LAed: Bio Sci D170 Human Anatomy

• Scheduled appointments on CalMED EMR, answered phone calls, and verified insurance plan benefits and eligibilities• Assisted 1 physical therapist for 14-16 patients per day• Instructed patients through specific exercises and prepared modalities, such as electrical stimulation and ultrasound

During the COVID-19 pandemic, I attended to weekly Zoom virtual shadowing sessions hosted by Dr. Raymond Fowler and practicing healthcare professionals. In these sessions, I received guidance about post-graduate application processes, medical specialties, healthcare skills, and real patient cases. After the session, I took an assessment about topics learned to earn a certification for 2 shadowing hours.

• Assisted Mesa Court residents and guests at the 4 Mesa Court facilities (Housing Office, Mailroom, Rec/Fitness Center, and Community Center)• Issued and processing new key cards and mail packages, reserving study spaces and recreational activities, and scheduling community events• Designed “Mesa Court Resource of the Week” flyers for the Mesa Court newsletter

• Ensured quality customer service and dining experience by escorting guests to reserved seats • Opened/closed 4 main dining rooms with a high standard of cleanliness and consistency• Restocked clean silverware, plates, cups, and napkins in buffet and dining area