Megan Drake Email & Phone Number

Portland, OR, US

• Lead a team of 6 Account Executives and Account Managers with an annual topline sales goal of $6.7 million.
• In 2023, delivered 100% of individual sales quota target of $1.5 million and successfully coached two Account Managers to deliver 100% of their sales quota targets, totaling $3 million combined.
• Identify commercial opportunities for new client groups and verticals, including the launch of a new product offering for alumni access.
• Coordinated attendance at 7 trade shows annually resulting in 200% revenue generated over the cost of attendance. In 2023, an operational budget spend of $40,000 resulted in $200,000 of new business opportunities.
• Develop strategy, tactics, sales plans, and profit targets for academic sales vertical.
• Manage relationships with 16 consortia partners, consistently adding value to the partnership by anticipating and addressing their needs and building ongoing trust with stakeholders.

In this role, I designed and built a global offering of workflow and training consultation services over the course of a year, including the creation of marketing materials and operationalizing sales and delivery models.I now manage a team of premium services consultants that use expert knowledge of Ex Libris solutions and library workflows to deliver.

Portland, Oregon Area

Forest Grove, OR

• Configured and customized SirsiDynix Symphony application software, including Acquisitions, Cataloging, Circulation, OPAC, and Reports modules during an ILS migration from Classic Dynix to SirsiDynix Symphony
• Worked with reference librarians and the general public to identify improvements to the SirsiDynix eLibrary OPAC for patron accessibility and usability.
• Customized the SirsiDynix eLibrary OPAC using HTML, CSS, JavaScript and SirsiDynix proprietary programming language
• Worked with a wide variety of library staff to assess needs, clarify specifications and write custom reports, scripts, and transactions for data cleanup and scheduled library data maintenance using SirsiDynix API and.
• Provided and maintained access to 50 subscription databases through the LINCC eLibrary implementation using EZProxy
• Designed and maintained newsLINCC, an Intranet for County-wide library staff which is used for documenting training materials, publishing meeting minutes and communicating SirsiDynix Symphony software customizations.

Evaluated internet search results based on specific search terms to improve usability, enhance accessibility, and enrich public experiences of a developing major search engine

Provided responsive reference and reader's advisory services in person and by phone. Instructed patrons in library and Internet usage. Assisted with collection weeding projects and CMCL QuickPicks, the adult services blog.

Master Of Business Administration - Mba

Educational focus on developing new products and services, pricing models, consumer behavior, and change management through leadership

Mls, Library Science

Ba, Education, History