Megan Warner Email & Phone Number

Chandler, Az, Us

Chandler, Arizona, United States

Chandler, Arizona

Scottsdale, Az

• Call candidate prospects from pre-planned lists created by the Research Department.• Verify and update personal information and pre-qualification data in Alice.• Ask every candidate for referrals in order to build and maintain a competitive database of high quality candidates for current & future recruiting objectives.• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs. • Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport. • Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements. • Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.

Scottsdale, Az

• Communicate daily with PFS, Clinical & Skilled Administrative Management team to determine what positions the Research Specialist team will be calling on for the day/week• Create, build or assign Part 1 and 2 scripts for Research Specialists• Communicate with Research Manager and Management team regarding what candidates need to be tasked to the RS team• Monitor all Research Specialists task lists to confirm they have enough leads for the day/next day• Monitor Research Specialists adherence to script and daily plan• Call and prequalify all inbound applicants and task to appropriate team member• Call candidate prospects from pre-planned lists created by the Research Department• Verify and update personal information and pre-qualification data in Alice• Ask every candidate for referrals in order to build and maintain a competitive database of high quality candidates for current & future recruiting objectives• Meet or exceed weekly Key Performance Indicators (KPI’s). 8 hours minimum phone time and minimum 200 weekly activities. (Activities are defined only as contact or attempted contact with an employee or company rep.)• Meet weekly with Research Specialists one-on-one to evaluate performance and discuss KPI’s and goals.• Meet weekly with Manager to discuss and evaluate individual and team performance and department goals• Conduct quarterly evaluations with each Research Specialist

Phoenix, Az

• Scheduled classes• Interviewed, hired and scheduled instructors• Accounts receivable• Created and sent invoices to customers• Followed up on past due payments• Answered phones• Regularly assembled computers, installed software, and troubleshot minor technical problems• Customer service• Entered student registrations into Access database• Ordered office supplies • Purchased books and materials for classes• Arranged catering and hotel reservations• Drafted sales proposals, quotes and contracts• Sourced and contacted new leads• Built lasting relationships with clients• Stocked inventory• Prepared continental breakfast each morning• Baked cookies in afternoon• Created and designed documents such as class outlines, fliers, class schedule, monthly newsletter• Gave welcome tour to students and assisted them as needed throughout the day

Phoenix, Az

• Daily operations of the rental office, servicing customers with storage rentals and the lease preparation• Daily banking deposits• Management and control of all funds received at the self storage facility• Property upkeep and cleaning of all public areas & rental spaces• Report preparation, merchandise sales and inventory control

Orem, Ut

• Supervised the daily activities and monitored the calls of 8-10 phone representatives• Intercepted difficult customer calls• Met with team members monthly to review performance• Understood and demonstrated proper phone etiquette and grammar• Identified problems with orders or services and effectively and efficiently resolved them• Followed up with problems, questions, and concerns, and responded to the member inquiring• Sold, recommended, and promoted products and services based on a logical relationship to the customer's needs and interests• Effectively communicated information during the initial call to minimize the need for future contact and escalation• Interpreted, translated, explained, and provided applicable, accurate, and appropriate information with respect to products and services, compensation plan, policy and procedure, account status, marketing promotions and campaigns, and troubleshoot service problems• Handled a high volume of calls covering the full range of customer services in a prompt and professional manner, obtaining all information for transaction resolution• Effectively met/exceed all performance expectations including product promoting, call handling metrics, and quality standards• Related with customers by effectively building rapport in a personal and professional manner• Practiced continuous quality control in the processing and fulfillment of all customer orders to prevent any problems during order fulfillment• Effectively summarized in account notes every interaction to prevent repeat calls or cancellations

Orem, Ut

• Logged patients daily needs and behavioral patterns • Assisted patients with their personal and physical needs • Monitored vital signs nightly• Stocked supplies• Supervised other team members

• Filing• Data entry• Answering phones• Customer service• Scanning documents into the computer system