Megan Flaherty Barron Email & Phone Number

Charlotte, North Carolina, United States

• Coordinate Goodwill University virtual training programs and workshops by providing logistical support• Facilitate and manage the program application process, schedule participants, provide access to virtual training materials, respond to virtual training participant questions, coordinate room and equipment preparation, and provide technical support as needed• Administer required online assessments as prescribed for each program and communicate results to students• Generate and analyze reports to monitor student progress on a weekly basis and communicate updates to students, instructors, coaches, and/or manager as required by each program• Maintain calendar of events for all virtual programming and communicate any changes to ensure all Goodwill communication channels have the most updated information• Assist Goodwill University team members with the creation of training materials and the implementation of the full cycle learning experience for virtual programs• Collaborate with the Marketing team around website and social media communications• Update student accounts in the Learning Management System (LMS) to include registration, assessment scores, progress updates, completion, and certifications• Support major functionalities of the LMS such as adding/deleting/modifying courses listed in the LMS, managing rosters, and providing administrative support

Concord, North Carolina

• Rebuilt and redesigned five existing organization-wide Safety Traininge-learnings in Articulate 360 to make them more appealing, interactive and engaging for all staff• Created and managed the training team SharePoint page**This position was eliminated in April of 2020 due to COVID-19.

Richfield, Minnesota

Richfield, Minnesota

• Consulted with organizational SME’s on training gaps and collaborated on thedevelopment of custom e-learning courses tailored to staff needs• Assumed a lead role on a team of four in coordinating the development ofinstructional design materials that are functional and informative• Researched and modified existing training curriculum, content, materials, andjob aids to ensure engaging and accurate presentation of information• Created and managed a Personal Leadership Development series to supportstaff on the leadership track with their leadership skills• Implemented and managed “HR On Demand” training portal in LMS bydesigning creative and visual training guides for staff• Support the Compliance team by developing and redesigning organization-wide annual compliance e-learning courses and training tools to ensure engaging and accurate presentation of information• Effectively prioritized and managed multiple projects to completion andmet desired milestones• Developed the above projects while assuming all responsibilities listed below from previous position

Richfield, Mn

• Collaborated with team members to create e-learning courses that support New Hire Orientation• Served as primary facilitator for weekly New Hire Orientation, with topics including; Company History, OSHA, HIPAA, Mandated Reporter, Professionalism, Customer Service, Diversity and Inclusion, and Fraser systems with capacities of up to 22 new hires• Managed the TrainingU Outlook inbox by responding to requests within reasonable timeframes• Supported with LMS data entry, training reports, and troubleshooting issues within the program• Oversaw the Fraser-led CPR/First Aid training program by communicating with trainers and staff, scheduling trainings, enrollment requests, data entry on external websites and routing certificates

Richfield, Mn

• Coordinated and communicated effectively with new hires pre and post hire, including; scheduling orientations, collecting and analyzing I-9 documentation, and ensuring all other required position specific forms were completed within designated timeframes• Managed the new hire onboarding experience in the UltiPro onboarding module by tracking and supporting 5 to 20 new hires through the system each week at varying stages in the process• Communicated with internal Fraser teams such as Payroll, Facilities, and IT utilizing designated systems to support smooth onboarding processes and ensuring needs are met• Initiated compliance background, motor vehicle, and reference checks for potential new hires including internal communication regarding results and maintaining accurate employee records• Compiled and formatted weekly and quarterly Talent Acquisition reports for HR and Executive team• Developed and maintained clear and organized record of Human Resource processes for compliance tracking purposes

Stillwater, Mn

• Managed beverage cart and snack bar inventories and monetary funds• Satisfied over 200 customer golf course inquiries and food and drink requests per day • Assisted with the coordination of special corporate events and functions in the banquet facility• Communicated and built relationships with regular customers• Balanced the completion of many tasks in a set amount of time• Facilitated and managed training shifts of company new hires

Duluth, Mn

• Provided guests with a positive impression of the DECC by offering superior, individualized service• Greeted and directed guests to their sections and seats• Proactively approached guests that have an issue or complaint• Effectively identified and calmly responded to emergencies

Saint Paul, Mn

• Revised the policy guide and audited and filed the company’s PAF and I-9 documents• Managed organizational development projects involving communication with all staff• Administered Myers-Briggs evaluations to new employees which included preparing documentation of results in addition to assisting with the 360 performance evaluation process• Developed agendas and scheduled important executive, manager and staff meetings and events• Assisted with the recruitment process by posting open positions on the company website

Duluth, Mn

• Prepared quality food efficiently • Attended to customer requests with patience and effectiveness• Maintained a friendly, yet professional dimeaner to all customers at all times • Organized many tasks in the order of need for attention, especially during meal time rushes• Maintained a clean and fresh deli area• Memorized of over 200 salads, meats and cheeses

Oakdale, Mn

• Helped customers with purchases• Handled money• Sold credit plans• Set up seasonal displays• Assisted in other departments as needed