I am a skilled and experienced travel industry specialist with a solid background in tailor making holiday and travel packages.Advanced business acumen, along with excellent qualifications, ensure a firm understanding of effective processes and systems including resolving issues and implementing appropriate improvements, while enhanced liaison and negotiation skills allow for successful collaboration with stakeholders from many professional, technical and cultural backgrounds.Highly developed analytical expertise and problem solving, time-management and organisational skills guarantee precise attention to detail, exemplary performance under pressure and the ability to achieve tight deadlines in fast-paced environments.QUALIFICATIONS:• BA in Environmental Management - University of South Africa • SA Tourism:- South African Specialist: Experience Course- South African Specialist• Psychology Diploma - Online Academies AWARDS:• CEO Award for Service Excellence, 2019SPECIALIST SKILLS:• Travel management• Itinerary planning• Rate negotiation • Administration• Sales and marketing• Business development• Customer service and liaison• Client relations • Reception• Team leadership• Stakeholder relationship management• Effective communication• Strategic planning• Organisation• Time management• Creative problem solving IT SKILLS:• Microsoft Office Suite - Excel, Word, PowerPoint, Outlook, Teams• Zoom• Skype• Tourplan• B2B • Wetu