Megan Fowle Email & Phone Number

Jacksonville, Nc, Us

Havelock, North Carolina, United States

• Provided attentive and compassionate care for children daily• Implemented safety measures to ensure the well-being of children• Organized and facilitated educational and recreational activities• Prepared and served nutritious meals and snacks• Maintained cleanliness and organization of children's living and play areas• Fostered positive behavior through discipline and guidance• Established open communication with parents to ensure consistency in care• Facilitated transportation to school, appointments, and extracurricular activities

• Provided exceptional customer service to resolve inquiries, complaints, and issues for customers daily through inbound and outbound calls.• De-escalated difficult situations with professionalism, empathy, and active listening skills, maintaining a calm and supportive tone under pressure.• Participated in ongoing training sessions to stay updated on company policies, new product offerings, and system updates, contributing to improved service delivery.• Demonstrated in-depth knowledge of products and services to assist customers with questions, orders, and troubleshooting.• Identified and escalated complex issues to appropriate departments, ensuring seamless service continuity and timely resolution.

Hudsonville, Michigan, United States

• Greeted and seated guests in a friendly and welcoming manner• Took accurate food and beverage orders from patrons• Communicated special dietary needs and preferences to the kitchen staff• Delivered orders promptly and ensured correctness• Provided exceptional customer service by anticipating and fulfilling guest needs• Upsold menu items and promoted specials to enhance the guest experience• Managed multiple tables efficiently, maintaining composure during busy periods

Jackson, Michigan, United States

• Maintained high customer satisfaction in a fast-paced environment• Communicated effectively with kitchen staff regarding customer allergies, dietary needs, and other special requests• Handled payment transactions accurately and efficiently• Managed closing duties, including restocking items and reconciling cash• Acted as a mentor to new team members, training them on menu knowledge, service standards, and POS systems• Assisted in the onboarding process by demonstrating best practices and providing ongoing support

Clark Lake, Michigan

• Greeted customers warmly upon arrival, fostering a positive and welcoming atmosphere• Processed transactions accurately and efficiently using POS systems• Assisted customers with inquiries, product recommendations, and locating items• Handled customer complaints and concerns with patience and professionalism, striving to resolve issues to their satisfaction• Maintained a clean and organized cashier station, ensuring a smooth flow of customers• Balanced cash drawers and reconciled transactions at the end of each shift• Collaborated with team members to ensure excellent customer service and store operations• Participated in training sessions to enhance product knowledge and customer service skills

Jackson, Michigan, United States

•Responsible for safety, discipline, and personal care for two children ages 5 & 10 daily•Transported children to and from school, appointments, and other events•Prepared nourishing meals and snacks•Regulated children's schedules to balance rest, learning and play•Helped children complete special activities daily to support academic performance

Jackson, Michigan

•Maintained high quality customer service during high volume, fast paced conditions•Handled currency and credit card transactions•Cross-trained team members to ensure seamless service•Helped customers find specific products, answering questions and offering advice

Ms In Clinical Mental Health Counseling

Bachelor Of Science - Bs, Psychology, 3.5

•Minor in Criminal Justice •Completed education in 3.5 years •Dean's List Honoree throughout whole college career •3.5 GPA •4.0 2018 Fall.

High School Diploma

Activities and Societies: •Dual enrollment in 4 courses at Jackson College (Dean's List) •President’s Award •National Art High Honors.