Megan Heger Email & Phone Number

Des Moines, Iowa, US

• Lead procurement, planning, logistics, and inventory management for boutique ice cream brand
• Build strategic plan for manufacturing capacity and distribution network as company grows
• Create seasonal sourcing strategy to meet needs of rotating monthly menu
• Partner with owned and co-manufacturing teams to ensure timely and accurate production
• Manage demand review process to meet sales goals aligned with cross-functional teams
• Implemented company’s first ERP (NetSuite), leading Finance, Ecom, Tech and Operations through launch

Portland, Oregon, US

• Lead coffee and cold brew production, logistics, facilities, and distribution across multiple markets
• Work cross-functionally with leadership team on business strategy to reach financial and brand goals
• Develop and implement improved processes, technology, and capacity building tools to drive quality, efficiency, and safety as company grows

Portland, Oregon, US

• Responsible for national operations of planning, producing, and distributing Stumptown product
• Manage Stumptown customer support, production, and distribution staff and facilities
• Drive constant improvement processes in all facilities to enhance margin and product quality

Portland, Oregon, US

• Manage team of Wholesale and DTC Support Associates
• Partner with marketing, sales, and operations teams to deliver market and channel specific sales plans
• Develop and execute exceptional customer experience strategy through wholesale, retail, and eCommerce
• Support production and roasting teams wth planning tools for efficient order fulfillment

Beaverton, OR, US

• Create, edit, and manage communication to retail field via online task management tool
• Partner with cross-functional teams to plan store workload and prioritize in-store communication
• Maintain Direct to Consumer intranet with store-facing content, resources, and tools
• Support Retail Operations in creation of training documents, roll-out tools, and launch communication

Alameda, CA, US

• Represent the needs of the field at lucy HQ
• Execute company initiatives at the retail level
• Develop comprehensive training programs for chain of 65 stores
• Oversee retail operations, including store maintenance, facilities, and loss prevention
• Retail liaison for IT projects and system improvements
• Manage store supply and maintenance vendors

Ann Arbor, MI, US

• Responsible for driving district sales by growing business + educational sales base
• Ordered materials for schools, businesses, and non-profit organizations
• Collaborated with publishers and vendors to ensure inventory needs met
• Provided 1-on-1 account management to business + educational clients
• Coordinated literary events, author signings, and special promotions in store