Currently working in the early years education industry.

The main responsibility of the role was to manage a delegates training from start to end. This involves:• Booking delegates onto courses, ensuring that these operate at full capacity. • Updating and tracking activity on the internal CRM system.• Sending out joining instructions via email in a timely manner.• Managing associated accommodation bookings and travel arrangements for both delegates and trainers onsite and at client venues (international).• Responding to delegate queries via email or telephone. • Taking ownership of resolving any issues that occur once courses have gone live.• Co-ordinating delegate and trainer feedback.• Diary management of future training courses and trainers.• Occasional reception duties.

I have recently taken on a work placement at Jason Manford's Comedy Clubs working alongside four other Event Managers. My role involves building the brand, marketing all events, social media aspects and generating new ideas to expand the companies client base.

I support the Marketing Manager in promoting a variety of arts and community events. I have particular responsibility for managing social media applications and ensuring information on the company website is kept up to date. I use a variety of IT applications, including photo editing software to prepare marketing materials and Gantt charts. My role includes liaising with colleagues and stakeholders by telephone and e-mail and the project management of specific events. More recently I have managed the logistics of the movement of resources for specific events and been involved in the promotion, set up and shut down of events. In this role I need strong organisational and communication skills, the ability to work under pressure on multiple events and a focus on attention to detail.

I marked assignments and set new tasks for students to work on. I also provided one to one support to younger students who were finding their studies to be challenging. To complete this work I needed excellent communication skills, a methodical approach and good attention to detail.