Megan Peterman
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Megan Peterman Email & Phone Number

Senior Manager, Knowlege Management, Customer Services and Strategy at Capital One
Location: Greater Richmond Region, United States 9 work roles
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✓ Verified July 2026 2 data sources Profile completeness 71%

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Current company
Role
Senior Manager, Knowlege Management, Customer Services and Strategy
Location
Greater Richmond Region, United States
Company size

Who is Megan Peterman? Overview

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Quick answer

Megan Peterman is listed as Senior Manager, Knowlege Management, Customer Services and Strategy at Capital One, a with 63917 employees, based in Greater Richmond Region, United States. AeroLeads shows a matched LinkedIn profile for Megan Peterman.

Megan Peterman previously worked as Enablement Manager at Simplisafe and Senior Manager, Knowlege Management, Customer Services & Strategy at Capital One.

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Email format at Capital One

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Capital One

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Profile bio

About Megan Peterman

Megan Peterman is a Senior Manager, Knowlege Management, Customer Services and Strategy at Capital One.

Current workplace

Megan Peterman's current company

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Capital One
Capital One
Senior Manager, Knowlege Management, Customer Services and Strategy
Richmond, VA, US
Website
Employees
63917
AeroLeads page
9 roles · 19 years

Megan Peterman work experience

A career timeline built from the work history available for this profile.

Senior Manager, Knowlege Management, Customer Services And Strategy

Richmond, Va, Us

Senior Manager, Knowlege Management, Customer Services & Strategy

Mclean, Va, Us

Sr Manager Enablement Training And Qa

Boston, Massachusetts, Us

Apr 2024 - Oct 2024

Enablement Manager

Boston, Massachusetts, Us

Jul 2023 - May 2024

Change Manager, Customer Channels And Servicing Strategy

Mclean, Va, Us

Responsible for creating and implementing change management strategies for Customer Channels strategic priorities through partnership with key stakeholders in Communications, HR, and US Card Operations.

Jun 2021 - May 2023

Knowledge Manager - Customer Channels

Mclean, Va, Us

Accountable for the design and management of processes that support content strategy, content creation, and content governance for Capital One US Card servicing agents. Managed a team of 7 content strategists responsible for the publishing and governing agent support content.

2014 - 2021 ~7 yrs

Customer Experience Manager - Enterprise Scra

Mclean, Va, Us

Responsible for design and management of customer experience and servicing intent for Capital One's SCRA (Servicemember Civil Relief Act) customer segment through partnership with the SCRA senior leadership team, Legal, Risk, and Compliance advisors. Managed a team of 3 associates responsible for measuring the effectiveness of our servicing intent.

2011 - 2014 ~3 yrs

Senior Content Manager

Mclean, Va, Us

Responsible for creating and maintaining agent-facing servicing content based on internal styles and standards through partnership with key US Card operational stakeholders and intent owners.

2008 - 2011 ~3 yrs
Team & coworkers

Colleagues at Capital One

Other employees you can reach at capitalone.com. View company contacts for 63917 employees →

FAQ

Frequently asked questions about Megan Peterman

Quick answers generated from the profile data available on this page.

What company does Megan Peterman work for?

Megan Peterman works for Capital One.

What is Megan Peterman's role at Capital One?

Megan Peterman is listed as Senior Manager, Knowlege Management, Customer Services and Strategy at Capital One.

Where is Megan Peterman based?

Megan Peterman is based in Greater Richmond Region, United States while working with Capital One.

What companies has Megan Peterman worked for?

Megan Peterman has worked for Capital One and Simplisafe.

Who are Megan Peterman's colleagues at Capital One?

Megan Peterman's colleagues at Capital One include Ellis Cindy, Chaz Hankins, Rabia Telli, Amy West, and Tanvi Thakur.

How can I contact Megan Peterman?

You can use AeroLeads to view verified contact signals for Megan Peterman at Capital One, including work email, phone, and LinkedIn data when available.

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