Megan Curtis Email & Phone Number

Boston, Massachusetts, United States

Leads the association’s efforts to grow membership and develop additional sources of revenue. Oversees the renewal and recruitment strategies for individual and group memberships to reach annual targets and engages the business development team on membership marketing initiatives, including email marketing, direct mail marketing, and telemarketing campaigns.Oversees all membership data, tracking and reporting in collaboration with the F&A group including ensuring the accuracy of membership records, evaluating and reporting on membership trends, maintaining new and prospective member information and ensuring a high-quality member experience throughout the join and renewal processes.Engages key membership segments and identifies programs and services to enhance the value of membership.

Facilitates the operations of an adult learning institute including scheduling courses, disseminating course catalog, implementing registration software, liaising with faculty, planning information sessions and orientations and coordinating with University support staff as needed. Moved a fully in person program with more than 75 courses online in under two weeks in March 2020. Now manages a hybrid program with courses, lectures and seminars meeting in person, on Zoom, outside and hybrid. Supervises three program coordinators, several student workers, consultants and volunteer leaders to plan and implement projects such as a new partnership with Waltham Connections for Healthy Aging to ensure access to education for local older adults.Increases enrollments and student retention by managing projects such as an operations systems improvement strategy which entailed planning and implementation of new registration software, an improved student database (Slate) and our first curriculum management system (Monday.com). Increased student enrollments by 20% by moving from 2 registration periods per year to 4. Builds and edits student application in Slate, oversees the upkeep of student database, and troubleshoots escalated customer issues. Analyzes registration trends and makes recommendations for changes to program offerings based on student data.Creates and examines organization’s budget, overseeing all financial transactions including intake of tuition, reimbursements, invoice fulfillment, vendor payments, student worker and instructor payments and donations. Manages volunteers including office helpers, working committees and Board members to ensure their continued commitment to the organization. Recruits additional volunteers as needed, provides training and onboarding support and supervises volunteers throughout their tenure.

Waltham, Ma

Waltham, Ma

Waltham, Ma

Greater Boston Area

Charlestown, Ma

Recruited a diverse pool of volunteers by utilizing social media, marketing and presentations at community and college based volunteer fairs in order to grow the department from 5 active volunteers to more than 40.Coordinated volunteer assignments with hospice patients and their caregivers while complying with Medicare Conditions of Participation. Documented volunteer contact with patients using Electronic Medical Records (EMR).Facilitated volunteer training, continuing education, and retention activities, including in-service learning opportunities, appreciation events and holiday gatherings.Participated in interdisciplinary group (IDG) team meetings with nurses, social workers and chaplains and disseminated private patient health data to volunteers while following HIPAA guidelines.Supervised volunteer interactions with elderly and medically fragile patients and their families.

Greater Boston Area

Recruited a diverse pool of volunteers by utilizing online social networks, community outreach events and attending volunteer fairs. Screened, trained and organized volunteers to ensure their safety and the safety and satisfaction of elderly clients. Worked closely with the Elder Services Coordinator to match each volunteer with an isolated, lonely elder living in his/her community and followed up with regular support for both parties. Supervised 10 student interns on a daily basis. Coordinated 300 volunteers for large holiday programs three times per year.

Managed all program and grantee- related communications to facilitate an efficient grant review process and coordinate the release of $1.25 million in grant funds to the Investment Portfolio grantees. Served as Program Officer for the Boston Public School Arts Expansion Initiative, a District-wide strategic initiative; create and distribute RFP, organize information sessions and visibility events, schedule and conduct site visits, and coordinate the release of $1,275,000 in grants to expand arts education in schools. Created and managed a newly-developed Education Review Panel Youth Team, a select group of high school students, to involve the youth and include student opinion during the Urban Education Investment Portfolio selection process (a 6-month process with multiple, extensive meetings).

Assisted in all areas of marketing and public relations, audience development, and community outreach by managing media relations for shows, maintaining website integrity, and coordinating mailings. Increased media coverage of First Stage- a summer theatre education program for high school students, by creating press releases, coordinating journalistic interviews, and increasing public awareness. Organized and planned events including auctions, fundraisers, and other live events. Served as substitute House Manager: organized ushers, assisted audience as needed, provided customer service.

Assisted with research, data mining, data management and other administrative tasks. Coordinated the set-up of open houses and special events, including presentation of marketing materials.

M.S. , Project And Program Management

B.A; B.S, Theatre Studies; Marketing Communication; Business And Stage Management Concentrations