Working remote as a part-time HR Representative focusing on special projects including training & compliance efficacy, leadership training & development programs, and more.

Responsible for implementing and ensuring compliance of HR operations, policies and procedures to support the growth and effectiveness of DMS business operations. In collaboration with leaders, drive effective recruitment, selection, assessment and staffing processes with the goal of helping leaders hire quality talent at all levels of the organization. Act as a Business Partner to employees, supervisors and managers, providing guidance and consultation on HR-related topics and situations. Assists in the development and delivery of organizational training and development, manages the rewards and recognition programs and ensures employment practices comply with all federal and state labor law requirements. Supervises the HR Assistant/Receptionist and oversees the reception and office management functions.

• Oversee and perform high volume recruiting for a facility of 300 employees • Created sourcing that allowed recruitment of applicants to increase by more than 100%, reducing time-to-fill requisitions by an average of 15%• Proposed and implemented creative HR initiatives to improve productivity, increase employee engagement, and reduce turnover by 4.6%• Increased employee retention by holding monthly calibration meetings/trainings with supervisors on proper onboarding/interviewing processes, improving quality of hires • Implemented bi-monthly round tables with new team members to facilitate retention and engagement • Develop and promote a positive employer-employee relationship by educating on the culture, mission and values of Melaleuca• Implemented new succession planning program in collaboration with call center management to identify and develop talent in call center for promotion to Global HQ • Conduct semi-monthly new team member orientation • Assist and advise management with employee corrective action• Provide ongoing training to new/current supervisors on HR processes • Collaborate with call center by participating in one on one’s with team members to maximize performance and engagement• Resolve complex team member concerns by partnering with call center management and assisting in crucial conversations • Perform exit interviews to receive feedback and make any last attempts at retention of team members

• Recruited, screened, and interviewed 100+ applicants for on-campus employment• Created and edited over 75 step-by-step tutorials for a new HR/Payroll system, Workday • Led, organized and executed a CUPA HR Conference for 100 attendees • Completed 5-10 employment verifications daily with high attention to detail and efficiency • Led and developed a team of 20 employees • Assisted the HR Director in tracking major tasks assigned to him, organized travel itineraries, and managed office expenses, credit card transactions and reconciliations for the HR department• Aided Employee Relations Specialist in assembling information for legal investigations, compliance issues, unemployment claims, and tracking FMLA; kept all information confidential• Explained, completed and verified employment paperwork for 15 employees daily with exceptional customer service

• Built a retail, start-up company from the ground up in a 4-month span for a college course• Held the following positions: CEO, HR Manager, and R&D Chief• Prepared the company for bi-monthly board reviews• Provided sales incentives for the company that encouraged over $2000 in revenue in one day• Tracked employee satisfaction through Qualtrics surveys to strengthen company morale, increased employee satisfaction by approximately 10%• Researched potential products for product development• Surveyed approximately 300 potential customers in-person and through social media personally, resulting in about 200 purchasing customers• Analyzed target customer’s decision making process for marketing purposes

• Responsible for all front desk operations while receptionist on maternity leave• Managed and filtered all phone calls and office visits• Entered weekly invoices into company’s current software with precision and accuracy• Organized filing systems throughout office to ensure accurate record-keeping • Professional correspondence and regular problem solving with vendors regarding invoice discrepancies • Gathered and sent out weekly payroll to employees in the field; followed up with delivery service to ensure timely payroll