Megan Nelson Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

• Leads an analytics team that provides insights for Gallagher Bassett’s (“GB”) internal operations (Claims, Human Resources, Products, Legal & Compliance) and a product team responsible for supervising AI.
• Drives insights to quantify impact of strategic operational decisions on client outcomes and organizational financial objectives.
• Builds people analytics capabilities to enable insights around employee retention, engagement, diversity, equity and inclusion.

Chicago, Illinois, United States

• Led a team of three analysts that provided analytical support for GB's Claims Operations and began building the organization's people analytics capabilities.
• Expanded the suite of interactive tools for operational leadership and quantified costs and savings from implementing initiatives such as changes to capacity and workforce mix, productivity projects, and new training.
• Provided data-driven insights to executive leadership decisions around staffing, pricing, and productivity throughout the volatility of the pandemic.

Chicago, Illinois, United States

• Collaborated with global leadership to create an organizational framework to consistently define and measure outcomes across the organization.
• Temporarily relocated to Australia to lead a six month project to provide operational leadership with real-time visibility into key outcomes, delivering the ability to drill down into teams and underlying drivers of.
• Managed one direct report and actively recruited and managed GB's analytics internship program each summer.

Chicago, Illinois, United States

• Designed and built an interactive capacity management tool in Power BI, enabling more than 100 weekly users across the Executive Team and Operations to make near-real time staffing decisions.
• Developed interactive management dashboards to track key quality and outcome measures, combining complex claim data with predictive model outputs to highlight areas for clients and operations to strategically review.
• Partnered with several members of the Analytics Team to redesign client stewardship reporting to provide semi-automated insights into health of clients, inclusive of five year trending, benchmarking and root causes.

Master Of Business Administration - Mba, Management, Strategy & Operations

Activities and Societies: Ann Drake Scholar, VP of Strategy - Women's Business Association, Fellow - Crown Family Israel Center for.

Bachelor Of Science (B.S.), Mathematics, Financial Services & Economics, Summa Cum Laude

Activities and Societies: Mathematics Teaching Assistant, Pi Mu Epsilon, Omicron Delta Epsilon, Risk Management & Finance Society, IWU.

Study Abroad - Santiago, Chile, Business Model Innovation & The Digital Economy

Study Abroad - Buenos Aires, Argentina, International Operations Strategy & Emerging Markets

Study Abroad - Hong Kong, Finance And Insurance

Activities and Societies: Fellow - Freeman Asia Fellowship, Intern & Volunteer - Office of Service Learning, Education Partner - Salvation.