Megan Knight

Megan Knight Email and Phone Number

Media and Marketing Coordinator @ Northampton Senior Services | Graphic Design & Social Media Marketing @
Megan Knight's Location
Springfield, Massachusetts Metropolitan Area, United States
About Megan Knight

At Northampton Senior Services, my Media and Marketing Coordinator role involves leveraging my graphic design, web design, and social media marketing skills to enhance our community's engagement. With a robust background as a Staff Assistant, I've refined my customer service abilities, ensuring that our organization's values are reflected in every interaction.My freelance graphic design work complements my professional journey, where I apply my proficiency in Adobe Creative Suite and web development platforms to create compelling visual narratives. By integrating these skills, I support our team in delivering innovative solutions that resonate with our audience and uphold our commitment to service excellence.

Megan Knight's Current Company Details
Northampton Senior Services

Northampton Senior Services

Media and Marketing Coordinator @ Northampton Senior Services | Graphic Design & Social Media Marketing
Megan Knight Work Experience Details
  • Northampton Senior Services
    Media And Marketing Coordinator
    Northampton Senior Services Mar 2023 - Present
    Northampton, Massachusetts, United States
  • Northampton Senior Services
    Staff Assistant
    Northampton Senior Services Aug 2021 - Present
    Northampton, Massachusetts, United States
  • Self-Employed
    Freelance Graphic Designer
    Self-Employed May 2020 - Present
  • River Valley Co-Op
    Customer Service Representative
    River Valley Co-Op Nov 2021 - Jan 2022
    Easthampton, Massachusetts, United States
    Provide customer service by assisting the customer through the check-out process, including ringing out the order, bagging, and helping them to their car if needed. Also responsible for keeping the area clean and collecting carts from the parking lot.
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  • River Valley Co-Op
    Customer Service Representative
    River Valley Co-Op Nov 2020 - Aug 2021
    Northampton, Massachusetts, United States
    Provide customer assistance by cashing out orders, bagging groceries, and maintaining store and parking lot cleanliness.
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  • Westfield State University, Career Center
    Graphic Design Intern
    Westfield State University, Career Center Jan 2020 - May 2020
    Westfield, Massachusetts, United States
    Collaborate with Career CounselorsDesign Print BrochuresEstablish Email Templates for Disney College ProgramCreate Instagram Ads for Disney College ProgramDevelop registration and credit forms for Disney CollegeCompose informational fact sheets for Disney College Program
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  • Eversource Energy
    Customer Service Representative
    Eversource Energy 2010 - 2017
    Windsor, Connecticut, United States
    Maintain exemplary customer service in an IVR based customer contact center in areas of billing, order processing and all inquiries from customer base Provide solutions to complex customer inquiries for high bill, mixed metering, low/high usage, and supplier activityUtilize strong analytical and technical skills to effective resolve all customer inquiriesSustain a high level of professionalism, courtesy and empathy to achieve exceptional customer satisfactionAbility to quickly navigate between multi platforms to successfully resolve issue
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  • Coldwater Creek Woman’S Apparel
    Customer Service Sales Representative
    Coldwater Creek Woman’S Apparel 2007 - 2010
    Holyoke, Massachusetts, United States
    Greet customers and assist with any questions or concernsProcess sales, return transactions, Cash draw in and out for shiftMaintain store cleanliness and restock items
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  • Massmutual
    Customer Service Representative
    Massmutual 2003 - 2010
    Enfield, Connecticut, United States
    Life Policy Change Customer Service Representative(2009–2010) -Process requested changes to life insurance policiesUniversal Life Customer Service Representative (2007–2009) -Process dividend changes, loan requests and policy cancellations on Universal Life policiesOwner and Beneficiary Life Customer Service (2006–2007) -Process change requested for owner and beneficiary to all life insurance policiesLife Customer Service Center Service Representative (2003–2006) -Answer incoming calls to answer questions, submit change request, send out forms, and take death claims for life insurance policies
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Megan Knight Education Details

Frequently Asked Questions about Megan Knight

What company does Megan Knight work for?

Megan Knight works for Northampton Senior Services

What is Megan Knight's role at the current company?

Megan Knight's current role is Media and Marketing Coordinator @ Northampton Senior Services | Graphic Design & Social Media Marketing.

What schools did Megan Knight attend?

Megan Knight attended Westfield State University, Holyoke Community College.

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