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Megan Kolb, Mba is listed as Customer Success Manager at Direct Supply, based in De Pere, Wisconsin, United States. AeroLeads shows a matched LinkedIn profile for Megan Kolb, Mba.
Megan Kolb, Mba previously worked as Account Specialist - TELS at Direct Supply and Senior Project Associate - TELS Building Services at Direct Supply. Megan Kolb, Mba holds Master Of Business Administration (Mba), Management from University Of Wisconsin-Whitewater.
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Experienced Customer Success Manager with a background in account management, customer service, project management, process improvement, corporate sales and leadership. I am passionate about ensuring that the customers I support are provided with the resources they need to succeed, in helping my teammates thrive at work and in growing my own career. I have an MBA with a focus in Management. I’m excited to support my company every day and am always fueled by the potential of growth/knowledge. I’m happy to talk all things strategy, leadership and books any time!
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Milwaukee, Wisconsin, Us
Responsible for driving customer awareness, compliance, retention and growth through building relationships, data collection, and analysis. Acts as the account shepherd and escalation point of contact. Responsible for account management and customer retention, leveraging operations and sales skills to deliver customer and business value.
Milwaukee, Wisconsin, Us
•Created the Account Specialist role along with process development, training and project management technology aspects•Builds relationships with clients and acts as their main point of contact•Developed, implemented, and trained team on new project tracking system using existing resources resulting in zero technology costs. Process change and increased productivity of entire sales team. •Interviews and aids in hiring process of new hires•Completed Emerging Leaders Development Program 2022
Milwaukee, Wisconsin, Us
I was part of a team responsible for the creation and process development of this role. I project manage complex installations of minor construction, HVAC, electrical work, plumbing systems and major kitchen equipment in senior living communities. I manage projects from the time of initial qualification through completion of work. I partake in estimating, sales and pricing strategy, equipment procurement, and project fulfillment. I act as our customers’ main point of contact throughout the project life cycle. I train team members on the software, lead process improvement initiatives and lead sales strategy meetings.
Milwaukee, Wisconsin, Us
*I oversee Corporate Capital Sales projects to ensure customers’ expectations are met with regard to scope, timeline, budget and service requirements while maximizing project profitability.*I manage pre and post order sales processes for Capital Sales including owning projects, developing project quotes for proposals, providing consultation on products and services as well as participating in customer visits.*I led the Process Improvement team
Milwaukee, Wisconsin, Us
*Lead department Eliminating Work/LEAN initiative * I was responsible for our overall team quality metric and executes quality checks for over 12 teammates.
Milwaukee, Wisconsin, Us
I acted as the primary liaison between customers and suppliers. I was responsible for managing all logistics activities for assigned suppliers, including resolution of customer concerns, accuracy of transactions and facilitating supplier compliance.*I demonstrated strength expertise in designated product segments - specifically Food Service and HVAC*Analyzed reports of details of supplier and product performance to look for trends*Worked with Supply Chain to create efficiency in work flow*Lead trainings within the department and mentored new hires*LEAN Initiative - Process improvement team leader
*Coordinated with local schools to provide them with their photography needs. *Performed administrative duties such as creating directories, handling calls, scheduling, acting as the main contact person for local schools, working with equipment and supplies, and providing marketing materials such as flyers and posters to schools.*Created training manual and built the processes required of this role *Created databases using Excel spreadsheets*Worked with Photolynx software on a daily basis.*Training other employees on utilization of Photolynx software (ImageMatch, Camlynx, ProServices, RipLynx)*Assisting photographers on location
*Implemented branding/logo design for De Pere TV (government access station)*Marketed De Pere TV to local businesses *Created marketing plan/strategy for the government access station*Operated robotic camera controls and audio mixing console, microphones, and other studio equipment*Produced live and pre-recorded city meetings to be aired over local cable channels*Set up audio equipment and organized council room prior to meetings
De Pere, Wi, Us
*Edited, formatted and approved hundreds of articles each day for online publication*Focused on SEO, keyword optimization, and general website audits.*Became proficient in HTML and keyboard shortcuts.
Green Bay, Wisconsin, Us
Worked to enhance corporate visibility of our clients by successfully maintaining and administering their Facebook pages. *Facilitated numerous marketing activities such as market research, developing client communications and marketing strategies, and assisting in website development. *Worked collaboratively with a team to generate creative ideas toward fulfillment of corporate goals.
De Pere, Wi, Us
• Provide excellent customer service while processing ticket orders, handling money, and filling online orders.• Aid in the training of new employees.• Maintain high level of accuracy of work by balancing cash drawer daily.
Green Bay, Wi, Us
*Acted as an ambassador to promote the Tundra Tail Gate Zone at Lambeau Field on game days.*Connected with fans in the parking lots, handed out information/promotional prizes, set up and took down the game day operations tables and tents, and assisted the MVP tent with any needs they had.
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Megan Kolb, Mba works for Direct Supply.
Megan Kolb, Mba is listed as Customer Success Manager at Direct Supply.
Megan Kolb, Mba is based in De Pere, Wisconsin, United States while working with Direct Supply.
Megan Kolb, Mba has worked for Direct Supply, Ambrosius Studios, City Of De Pere, Sparknet, and Baer Performance Marketing.
You can use AeroLeads to view verified contact signals for Megan Kolb, Mba at Direct Supply, including work email, phone, and LinkedIn data when available.
Megan Kolb, Mba holds Master Of Business Administration (Mba), Management from University Of Wisconsin-Whitewater.
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