Highly-energetic, driven leader looking for opportunities in Operations and/or Engineering, specifically software. Passionate about combining my love of technology with my business acumen. Love to get in the details while understanding the higher level strategy of the company and organization. Delivery-focused. If you want something done, I'm the person you go to.Core Skills:Delivery* Managed product launch of next gen software* Managed software projects using Agile methodologies* Vendor management and contract negotiation* Managed and led efforts in grant submission, securing to date over a quarter a million in funds for the company* Manage API partnerships* Improved customer support with best-in-class first response times while solving almost half of customer issues before involving engineering* Overseeing new billing requirements and implementation while providing stopgap measures to keep the business moving* Transitioned customers over to new tool exceeding expectations by 40%Team Building/Mentoring/Coaching* Created team model used throughout the software organization* Coach and mentor others in project management skills* Transitioned teams and organizations to Scrum, Kanban, and other Agile methodologiesTechnology* Technical degrees and experience in every facet of the Software Development Life CycleProject Management* Successfully managed and delivered various infrastructure, IT, and software projects throughout my career, many occurring simultaneously* Experienced SAAS project/product manager in multiple industries* PMI-Agile Certified Practitioner (PMI-ACP), which is the Agile equivalent to a PMP* Design for Lean Six Sigma Black Belt in Software Development* Lean Six Sigma Green Belt