* Provide customers with exceptional service in a high-volume fine dining gastropub* Promote the specials of the week and boost alcohol sales by 25% by making personal suggestions* Recommend pairings for dinner and lunch courses for steak, seafood, and chicken* Place food orders into the computerized POS system, with a 98% accuracy rate* Process payments from patrons using credit cards, cash, or the square system* Restock supplies for the next shift and make sure the section is clean and orderly* Increase check average by 30% by recommending specials, side items, and upsells* Manage a section of eight tables on average during a shift

* Introduced customers to new menu items and successfully built and fostered customer relationships* Stayed attentive to the needs of guests to ensure customer satisfaction* Ensured the food order is made correctly by kitchen staff and looked presentable for guests* Performed shift duties like rolling silverware, pre-bussing tables, wiping tables and removing debris* Recommended daily specials and discounts to successfully up-sell limited-time food products* Successfully solved customer conflict and problems when mistakes were made

* Created a welcoming experience by authentically greeting all guests* Engaged with guests in a genuine way, which included asking questions to understand their needs* Scanned and bagged all guest items efficiently, neatly and in compliance with food safety standards * Worked efficiently to minimize guest wait time while maintaining guest service and accuracy* Knowledgeable about the tools, products, and services available in the Target store* Made guests aware of current and upcoming brand launches, store activities and events