• Key HR advisor to the several senior and executive leaders within the organization.• Strategic Labor Optimization: Executed a comprehensive labor analysis leading to $4M in annual labor savings by optimizing role closures and achieving $360k annual overtime cost reductions. Advised on contract language to minimize turnover. • Turnover Analysis & Cost Mitigation: Conducted a critical turnover analysis for Savista’s largest Patient Access Department. Using a cost mitigation strategy, secured and implemented an investment of $140k from the business to fund strategic market adjustments for the team and a patient access educator role. Achieved a 50% reduction of turnover, from approximately 70% to 20% annually, while enhancing employee engagement and development and realizing $290k in annualized cost mitigated. • Performance Improvement: Enhanced productivity of the Accounts Receivables team over a 6-week period, achieving a $5M increase in revenue processing efficiency. • Learning & Development: Developed and delivered in-depth manager training on the topics of leaves of absence, performance management and compensation, enhancing managerial effectiveness across the company. • Compensation Strategy: Facilitated a compensation restructuring project in response to pay transparency legislation, utilizing market data to align roles with updated salary structures. • Engagement Survey Leadership: Managed the 2022 Great Place to Work© Engagement Survey and Certification process, including contract procurement, system implementation, survey administration, results analysis and presentation of survey findings to executive and senior leadership teams. • Employee Relations & Performance Management: Deliver comprehensive employee relations support, including workforce investigations, corrective action plans, and performance management to ensure alignment with organizational policies and objects.

• Department of One HR Manager and trusted advisor to the Executive Team, reporting to the Chief Operations Officer. • Merger & Acquisition Integration: Developed and implemented a comprehensive HR playbook for integrating physician practices successfully into the Pacesetter Health portfolio. Successfully transitioned 10 separate group practices with multi-clinic sites during tenure. • Organizational Transformation: Achieved $310k reduction in labor costs through spans and layers analysis and $60k reduction in HR administrative costs through vendor management, reducing redundancy. • Talent Acquisition: Contributed over $500k in EBITDA to the business through effective physician recruitment efforts and job description development and refinements for roles within the company. • Benefits Management: Transitioned the company from a fully insured benefits plan to a self-insured benefits plan, selecting a new broker and establishing new carriers for multiple lines of coverage to optimize the benefits package for employees. • HRIS Automation: Implemented HRIS automation to enhance benefit management and streamline HR functions, improving reporting and planning capabilities. • ATS Integration: Successfully integrated an applicant tracking system with existing HRIS platform, enhancing recruitment processes and improving overall efficiency. • Employee Handbook Development: Developed a comprehensive employee handbook from the ground up, incorporating input from existing brand portfolios to ensure alignment and buy-in. Streamlined policies to effectively resolve prior labor and management challenges.

• HR advisor and subject matter expert to all management levels and employees regarding FMLA, ADA, and Workers’ Compensation. • LOA/ADA Program Administration: Oversaw and administered the entire leave of absence and accommodation processes internally, including the intake of requests, documentation review, decision-making, and coordinating the return-to-work process. Managed an average case load of 1600 leave of absence cases annually. • Leave Management System Implementation: Implemented a leave management system, Absencesoft, with employee and manager self service capabilities to streamline and enhance the leave process and enable the business for continued growth. Created processes and procedures for the new leave process as well as supplemental QRGs, and new LOA Intranet Site. • Workers’ Compensation Process Enhancement: Set up self-reporting procedures for workplace incidents directly with the TPA, reducing administrative workload of the HR team and enhancing the speed of incident reporting and OSHA reporting compliance. • Unemployment/COVID Support: Provided comprehensive unemployment and furlough support to 9000 employees during the height of the COVID-19 pandemic. Developed informational support documents for employees guiding them through the process of furlough and how to submit and follow-up on unemployment claims.

Experienced retail store manager adept at overseeing the operations of a $1M specialty retail store, ensuring smooth business operations and optimal customer experiences. Overseen an operations team of 5-8 employees. Excelled in talent acquisition, employee relations, and management, fostering a positive work environment and driving colleague engagement. Demonstrated proficiency in strategic decision-making and achieving key performance indicators to enhance store performance and profitability.•𝟮𝟬𝟭𝟵 𝗘𝗳𝗳𝗶𝗻𝗴𝗵𝗮𝗺 𝗣𝗲𝗼𝗽𝗹𝗲'𝘀 𝗖𝗵𝗼𝗶𝗰𝗲 𝗔𝘄𝗮𝗿𝗱 𝗪𝗶𝗻𝗻𝗲𝗿 𝗳𝗼𝗿 𝗧𝗼𝗽 𝗦𝗵𝗼𝗲 𝗦𝘁𝗼𝗿𝗲•𝟮𝟬𝟭𝟴 𝗘𝗳𝗳𝗶𝗻𝗴𝗵𝗮𝗺 𝗣𝗲𝗼𝗽𝗹𝗲'𝘀 𝗖𝗵𝗼𝗶𝗰𝗲 𝗔𝘄𝗮𝗿𝗱 𝗪𝗶𝗻𝗻𝗲𝗿 𝗳𝗼𝗿 𝗧𝗼𝗽 𝗦𝗵𝗼𝗲 𝗦𝘁𝗼𝗿𝗲•𝟮𝟬𝟭𝟴 𝗧𝗼𝗽 𝟮𝟱 𝗔𝘄𝗮𝗿𝗱, 𝗽𝗹𝗮𝗰𝗶𝗻𝗴 𝟭𝟯𝘁𝗵 𝗼𝘂𝘁 𝗼𝗳 𝟭𝟬𝟬𝟬+ 𝘀𝘁𝗼𝗿𝗲𝘀, 𝗳𝗼𝗿 𝘀𝗮𝗹𝗲𝘀 𝘃𝘀. 𝗽𝗹𝗮𝗻•𝟮𝟬𝟭𝟳 𝗛𝗶𝗴𝗵𝗲𝘀𝘁 𝗬𝗧𝗗 % 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝘁𝗼 𝗣𝗹𝗮𝗻 𝗳𝗼𝗿 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻 𝗶𝗻 𝘁𝗵𝗲 𝗗𝗶𝘀𝘁𝗿𝗶𝗰𝘁 •𝟮𝟬𝟭𝟳 𝗛𝗶𝗴𝗵𝗲𝘀𝘁 𝗬𝗧𝗗 % 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲 𝘁𝗼 𝗣𝗹𝗮𝗻 𝗳𝗼𝗿 𝗥𝗲𝘄𝗮𝗿𝗱𝘀 𝗖𝗮𝗽𝘁𝘂𝗿𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗗𝗶𝘀𝘁𝗿𝗶𝗰𝘁 •𝟮𝟬𝟭𝟲 𝗛𝗶𝗴𝗵𝗲𝘀𝘁 𝗬𝗧𝗗 % 𝗼𝗳 𝗔𝗰𝗰𝗲𝘀𝘀𝗼𝗿𝘆 𝗦𝗮𝗹𝗲𝘀 𝗶𝗻 𝘁𝗵𝗲 𝗗𝗶𝘀𝘁𝗿𝗶𝗰𝘁 •𝟮𝟬𝟭𝟲 𝗛𝗶𝗴𝗵𝗲𝘀𝘁 𝗬𝗧𝗗 % 𝗳𝗼𝗿 𝗢𝘃𝗲𝗿𝗮𝗹𝗹 𝗟𝗶𝗳𝘁

Experienced retail store manager adept at overseeing the operations of a $35M department store, ensuring smooth business operations and optimal customer experiences. Overseen an operations team of 20 employees. Excelled in talent acquisition, employee relations, and management, fostering a positive work environment and driving colleague engagement. Demonstrated proficiency in strategic decision-making and achieving key performance indicators to enhance store performance and profitability.•𝟮𝟬𝟭𝟲 𝗤𝟭 𝗧𝗼𝗽 𝗦𝗮𝗹𝗲𝘀 𝗔𝘄𝗮𝗿𝗱 •𝟮𝟬𝟭𝟲 𝗤𝟮 𝗧𝗼𝗽 𝗦𝗮𝗹𝗲𝘀 𝗔𝘄𝗮𝗿𝗱