Financial Center Senior Specialist
San Antonio, Texas, Us
Assisted members face to face with their sales, service, and intricate personal needs. Aided in banking, consumer lending, as well as property and casualty insurances. As a lead, I was responsible for mentoring new hires where their skill development, compliance, and comprehension of business knowledge is a direct reflection of my ability to teach them. This present role is seen as a career advancement within the company.Subject Matter Expert for Financial Center wherein I facilitated process improvement efforts for present trainings, redesigning training materials, Home Circle Project awareness, and various new projects within this arena.