- Scheduled and coordinated leadership offsite strategy meetings, BOD meetings, dinners, SAB meetings, investor meetings, company all-hands, and annual safety refresher training, ensuring seamless execution and efficiency.- Created and designed impactful presentation materials for company and board meetings, enhancing communication and decision-making.- Actively contributed to the EHS Safety Committee, implementing safety protocols- Managed the complete employee life cycle, including interviews, background checks, E-verify, onboarding, performance reviews, and offboarding.- Oversaw administration of HR portals (Gusto, Plansource, Empower, Bill.com, Mineral, Lattice, Lever, Concentra), ensuring efficient HR operations and compliance.- Planned and executed annual events (holiday party, summer company picnic), special events (Thanksgiving food drive, Angel Tree gift drive), and lunch & learn sessions, enhancing employee engagement and morale.- Improved and streamlined internal communication processes and workflows, reducing response times through the implementation of automated MS Forms and QR codes.- Served as the primary point of contact for HR and general inquiries, resolving issues promptly and maintaining high employee satisfaction.- Monitored organizational climate and informed the CEO of key issues, facilitating proactive management and strategic planning.

- Partnered with the Head of HR to streamline HR operations, compliance, and immigration processes, tracked leave of absences (LOA), maintained employee records, and coordinated diversity, equity, and inclusion activities, improving HR efficiency- Collaborated with IT to implement a comprehensive HR intranet page, enhancing information accessibility and employee self-service capabilities.- Successfully implemented and managed the ADP HRIS, resolving system issues and ensuring seamless HR operations, resulting in process efficiency.- Deployed and managed the Betterworks performance management system, facilitating improved employee performance tracking and goal setting.- Administered benefits programs, managed open enrollment, and resolved employee inquiries.- Partnered with payroll to ensure data accuracy, running pre-payroll reports to capture new hires, terminations, salary changes, position changes, LOA, PTO, manager changes, and benefits adjustments- Acted as the primary contact for all benefits, HRIS, and HR process-related inquiries, providing follow-up support and maintaining high employee satisfaction.- Assisted in recruiting top talent, including screening resumes, managing LinkedIn postings, tracking applications, and scheduling interviews- Led the development and administration of a Rewards & Recognition Program, enhancing employee morale and recognition.- Collaborated with the Executive Assistant team to plan and execute monthly happy hours, post-board meeting events, massages, food truck events, and annual employee appreciation and team-building events, boosting employee engagement.

- Executed administrative tasks for the CEO, CFO, and CMO, including managing calendars, expense reports, and confidential correspondence, arranging complex travel plans, itineraries, and agendas, and compiling documents for travel-related meetings, ensuring efficiency and confidentiality.- Coordinated all logistics for Board meetings, including travel arrangements for Board members, ensuring smooth and efficient meetings.- Facilitated communication between Executives and internal departments, enhancing collaboration and decision-making.- Planned and executed company events, including board meetings, team-building activities, and corporate celebrations, increasing employee engagement and satisfaction.- Served as the onsite point of contact for new hires, facilitating smooth onboarding and integration into the company.- Managed the Trinet HRIS and onboarding processes, ensuring accurate employee data and efficient onboarding experiences.

- Joined as the sixth employee, assisted with new office build-out, coordinating logistics and ensuring a smooth transition.- Managed day-to-day facility activities, including vendor contracts, office repairs, security system, greeting guests, ordering supplies, and managing shipping/receiving, ensuring operational efficiency and compliance.- Oversaw EHS activities, including annual safety training and inspection management, maintaining a safe work environment.- Assisted with new hire onboarding, including setting up phones, office, emails, and welcome gifts, ensuring a positive first impression.- Coordinated IT activities with vendors, ensuring smooth technology operations and support.- Supported finance activities, including document management, credit card statement review, Bill.com and Quartzy invoicing, and PO management, improving financial accuracy and efficiency.- Developed and managed the company LinkedIn page, enhancing online presence and brand visibility.- Recruited and supervised an Office Manager, ensuring efficient office operations and management.

- Provided administrative support to the President & CEO, CBO, and CFO by managing calendars, emails, travel agendas, and expense reports, ensuring efficient executive operations.- Represented the CEO in communications with board members, investors, and industry leaders, enhancing executive relations and stakeholder engagement.- Coordinated senior management team meetings, off-sites, and all-hands meetings, ensuring effective agenda planning and execution.- Served as the Board of Directors liaison, managing meeting calendars and logistics, facilitating smooth and efficient board operations.- Managed corporate headquarters operations, including vendor coordination, supply orders, and equipment management, ensuring a productive work environment.- Supported the finance team during earnings calls, acting as the primary contact for the backend of the call, including the Q&A session, ensuring smooth communication.- Coordinated conference attendance and roadshows for Investor Relations, enhancing investor engagement and company visibility.- Provided backup support for Public Relations by securing preclearance of releases through Nasdaq Marketwatch, ensuring compliance and timely dissemination of information.

- Provided comprehensive administrative support to all Partners, ensuring smooth daily operations and effective communication.- Assisted the VP of Finance with distributions, quarterly and annual reports, K1s, and other tax documents, ensuring accurate and timely financial reporting.- Managed confidential meetings, including scheduling, dial-in setup, and video conferencing, ensuring secure and efficient communication.- Arranged domestic and international travel, including airfare, hotel, rental car, and car service, ensuring seamless travel logistics for partners.- Coordinated catering for meetings and daily employee needs, ensuring a positive and hospitable work environment.- Managed all incoming and outgoing mail, including UPS, FedEx, and courier services, ensuring timely and accurate delivery.- Placed weekly orders for office and kitchen supplies, maintaining a well-stocked and organized office environment.- Submitted work orders to property management and vendors, ensuring timely maintenance and service.- Answered, screened, and forwarded incoming calls and emails, providing efficient and professional communication.

- Led the development and implementation of Operations team processes, overseeing schedules, budgets, and project execution from concept to completion, improving operational efficiency- Managed the Corporate Briefing Center (CBC), including scheduling, technology procurement, speaker travel, event planning, catering, and customer meeting database, ensuring seamless event execution and client satisfaction.- Managed all incoming communications, including email, phone, and web forms, routing them to the appropriate departments, enhancing communication flow and efficiency.- Developed and executed the department's intranet, including concept, strategy, and content, improving information accessibility and employee engagement.- Played a core role in managing the company's Global Sales Rally, a 4-day internal training event for 300 people, including managing invites, booking hotels and airfare, organizing conference rooms, and arranging catering, ensuring a successful and impactful event.

- Led internal marketing and communication efforts on the Worldwide Resource Center (WRC), enhancing internal engagement and resource utilization.- Developed and managed three internal web properties (WRC, WCO, Employee Education Websites), improving access to resources and information.- Conducted surveys of sales groups to quantify sales and training efficiency, providing actionable insights to improve performance.- Established and nurtured relationships with marketing, product, services, legal, and finance groups, enhancing cross-functional collaboration and communication.- Developed and managed the Worldwide Customer Operations (WCO) email mailing list program, improving communication and information dissemination.- Organized and facilitated global operations departmental reviews, ensuring effective communication and strategic alignment.

- Organized and facilitated training programs for new consultants, enhancing onboarding and skill development.- Enhanced the usability and functionality of the department intranet, improving information accessibility and user experience.- Implemented and managed the internal Document Archive System (DAS), ensuring secure and organized document storage.- Led the Consulting Training Boot Camp, managing all aspects from hiring to training logistics, ensuring a comprehensive and engaging onboarding experience.- Reviewed, redesigned, and updated the Professional Services Business Operations and Education intranets, enhancing functionality and content.- Developed Oracle Self-Service and Oracle Project Accounting training videos, facilitating global training and knowledge sharing.

- Managed administrative needs of the VP, including calendar management, travel arrangements, expense reporting, conference registrations, meeting organization, phone management, and PowerPoint updates, ensuring efficient support.- Served as the main contact for consultants' administrative and logistical support, including travel, expense reporting, and time sheets, ensuring smooth operations.- Demonstrated proficiency in QuickBooks, Oracle Project Accounting, and Fiberlink by setting up projects, entering time cards, and running reports, enhancing financial tracking and reporting.- Managed and updated department organization charts, ensuring accurate and current organizational structure.- Managed purchase orders, Oracle data entry instructions, office supplies, mobile phone logs, and customer files with legal documents, ensuring efficient and accurate administrative processes.

- Managed the administrative needs of the VP, ensuring efficient and effective support for daily operations.- Answered phones and greeted visitors at the front desk, providing professional and friendly service.- Coordinated Friday lunches for the entire company, fostering team morale and camaraderie.- Organized company picnics and events, including an REI employee raffle, enhancing employee engagement and satisfaction.- Implemented and managed a new security system with picture badges and building access control, enhancing workplace security.- Updated company organization charts, created move sheets and cubicle assignments, and acted as liaison for company moves, ensuring smooth transitions and accurate organizational structure.- Managed Facility Request Form requests, ensuring timely and efficient service responses.- Ordered office supplies for the entire company, maintaining a well-stocked and organized office environment.- Managed maintenance of vending machines, copy machines, and printers, ensuring operational efficiency and availability.