Megan Middleton (Brown) Email & Phone Number

United States

United States

Stanford Center for Racial Justice is a 20-person center at Stanford Law School, conducting legal research and racial justice initiatives.- Identified and addressed 12 usability issues through heuristic evaluation, enhancing clarity on the center’s initiatives.- Coached team of lawyers and journalists on applying the UI Tenets & Traps framework to the website’s design.- Implemented immediate usability improvements saving the client 2+ years of an ineffective site while awaiting redesign.- Interfaced with the client, scoped the project, and advocated for a research-driven plan with near-term results.

Outlook Accelerator is an incubator that funds internal start-up projects, pitched by Microsoft Outlook designers, engineers, and PMs, with the goal of disrupting the time management and communications space.- Developed accelerator program with research-driven processes, transforming the team to take a user-centered approach to start-up incubation.- Facilitated research for 5 seed projects including research to nurture new ideas, forming them for pitch evaluation, concept-testing, defining success metrics, mitigating risk for go-to-market plans, and retrospectives.- Led incubation research for Outlook Mobile to disrupt the consumer email space, guiding design sprint with research insights.- Wrote data privacy specification, gaining compliance-approval for Microsoft’s Inclusive Research initiative.

Redmond, Wa

Microsoft Office's Planning & Research team is an internal research organization that conducts research to guide the planning of products and experiences in Microsoft Office.- Led research to inform data privacy consent UX and strategy, creating meaningful consent experiences for customers.- Developed content writing guidelines used by Xbox, Office, and Windows on how to talk to children about their privacy, based on my research with children.- Conducted mixed-methods research, including thematic coding, on a 311-participant study, delivering foundational insights on consumer perspectives on privacy.- Led UX strategy and research for Microsoft Office’s premium security and compliance features by creating roadmaps and positioning papers, auditing the usability, concept-testing with IT decision-makers, and collaborating on designs to increase customer value and adoption.- Collaborated on a 95-participant, international, 4-week diary study, generating insights on the needs of remote workers during the COVID-19 pandemic to inform the Future of Work workstream and improve product quality.- Translated EU privacy regulations into best practices for conducting user research and produced an e-learning training course, enabling GDPR compliance for 10,000+ Microsoft employees engaging in customer conversations.- Taught 800+ Microsoft employees in 9 workshops how to self-servicing usability needs by heuristic evaluation.

Redmond, Wa

Microsoft Office is a suite of cross-platform productivity applications including Microsoft Sway, for visual storytelling, and Microsoft PowerPoint, for creating and giving presentations.- Led remote team of 5+ engineers based in Serbia on experimentation to grow Microsoft Sway’s customer base, reducing drop-off of new users by ~8%.- Analyzed growth funnels and conducted a combination of market research and usability studies to prioritize improvements to Sway’s marketing page, homepage, and first-run experience.- Led Accessibility initiative for PowerPoint including defining the roadmap, designing for accessibility, prioritizing engineering work, and managing QA vendors, to make the app accessible to blind, low-vision, and deaf users.- Coded a prototype of real-time closed captions for PowerPoint presentations to test the experience of using Azure Media Services, and investigated integration costs to understand business viability.- Designed, wrote technical specifications, and coordinated release of closed captions in PowerPoint videos.

Durham, North Carolina

- Taught Computer Science 101 to Duke Undergraduate Students by running two weekly lab sessions.- Explained programming concepts during weekly office hours.

Master Of Arts - Ma, Creative Technology

Studying emerging technologies from art and design perspectives, and developing visual and technical skills to work across interactive.

Computer Science

Developed my technical foundations in Computer Science and coding. Graduate coursework in programming in Python, discrete structures math.

Ux/Ui Design Bootcamp

Designed a mobile app and a website to hone my UX/UI Design skills, participated in critiques, and collaborated remotely with designers.

Graduate Certificate, User-Centered Design

Learned user-centered design thinking and methods through coursework practicing the end-to-end design process, usability studies.

Bachelor Of Arts - Ba, Psychology

Specialized in Developmental and Cognitive Psychology. Gained research skills through a research apprenticeship at Duke Medicine, my.