Megan Pyles Email and Phone Number
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Positive, empathetic, and authentic leader with over 20 Years of experience in relationship building, team development, and stakeholder management. Thrives on collaboration across diverse teams, leveraging active listening skills and strategic insights to drive engagement and results. Passionate about coaching and mentoring, I create environments where people feel heard, valued, and empowered to perform at their best. Expertise in C-Suite collaboration, cross-functional leadership, performance evaluation, and workshop facilitation, blends a personable approach with data-driven decision-making to solve complex challenges. Enthusiastic about learning new technologies and applying that knowledge to streamline processes and improve client experience. Known for curiosity, humor, and intuition, inspires trust and brings out the best in others. Delivers outcomes that align with core values of honesty, compassion, and connection. Goal is to contribute to the ongoing success of my company and its leadership, staff, stakeholders, and community.Leadership Core Values-Empathy & Authenticity: Creating inclusive and transparent environments where team members feel valued and supported.-Collaboration & Trust: Building strong relationships through active listening, trust, and mutual respect.-Integrity & Honesty: Leading with unwavering integrity, fostering a culture of openness and accountability.-Growth & Development: Passionate about coaching and mentoring to encourage continuous growth and team empowerment.-Curiosity & Innovation: Encouraging curiosity to inspire creative problem-solving and innovative solutions.-Compassion & Connection: Leading with compassion and fostering genuine connections that drive meaningful engagement and success.
Billhighway
View- Website:
- billhighway.co
- Employees:
- 59
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BillhighwayFarmington, Mi, Us
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Senior Partner Success ManagerNcfdd Dec 2024 - PresentDetroit, Michigan, Us -
Client Success Team Leader, Associations And UnionsBillhighway Aug 2022 - Jun 2024Troy, Michigan, UsManagement position overseeing a team of 6 people with a focus on creating client strategic action plans, monitoring metrics, KPIs, and account-specific goals to achieve target adoption and revenue forecasted for each account. -Increased revenue by $900k by focusing on increasing product usage and implementing revised communication strategies at the end of Q2 2024.-Report team metrics during weekly business unit meetings to ensure team leaders and executives understand client revenue performance. -Recommended and advocated for a new online event platform integration to fill a product gap and led status calls to ensure team received training, updates on requested client enhancements and could demo and ensure clients use it to their advantage. This resulted in a revenue increase of $67k in Q1 2024.-Created and implemented new client onboarding and training processes to reduce 1x1 demos and freed team members up to take on more accounts without the need to hire additional resources. -Partnered with the Vice President of Human Resources to develop new career tracks and milestones for account managers and specialists on the team.
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Client Success Team LeadBillhighway Jun 2021 - Aug 2022Troy, Michigan, UsSupported Client Success Managers and Specialists on the Association and Union Team while managing the top revenue generating accounts on the team.-Successfully renewed all seven client contracts up for renewal in 2023 with a 10% YOY increase in revenue for each account, which had not had price increases in years prior.-Established and deepened relationships with all nineteen clients on team by attending status and steering committee calls to understand their business objectives and how they align with the product. Co-created executive business reviews to present with account managers during quarterly meetings with client account executives.-Built and presented three training seminars on union accounts to internal organization to improve general knowledge and foster innovative thinking for business process improvements
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Client Success ManagerBillhighway Jun 2015 - Jun 2021Troy, Michigan, UsServed as primary account owner for 20 fraternal, association and union customers. Implemented best practices and innovative strategies to increase revenue, customer satisfaction, retention, and adoption of key solution features.-Built and maintained relationships with C-suite executives for each client assigned which resulted in successful client contract renewals and additional product usage.-Co-created marketing and event playbooks for Client Success Managers to utilize to ensure standardized processes and revenue growth for each account.-Presented to an audience of 400 people at client leadership conference to promote workshops l was leading during the conference to encourage adoption of the platform.
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Supervisor- Campaign Development (Media Delivery Team)Valassis Jul 2012 - Feb 2015Livonia, Michigan, UsAccountable for department’s performance and results. Ownership of process development and tactical implementation of business strategy. Led execution of departmental projects and initiatives.-Managed workload and resources through consultation with sales, clients, and associates. Provided coaching, development opportunities, workload assignment, performance feedback and guidance for day-to-day issues for 16 direct reports.-Collaborated with internal/external partners to analyze potential options and determined best case outcomes, resolved issues, and pursued process improvement. Initiated team project work with a focus on quality improvement to minimize issue recurrence and impact of future challenges. Managed implementation of solution, including client positioning and negotiation.-Led direct reports through program management, providing continuing development, growth, and advancement opportunities. Provided weekly updates to senior leadership on department’s performance metrics. -
Senior Analyst- Strategic Targeting Insights & SolutionsValassis Nov 2010 - Jul 2012Livonia, Michigan, UsDeveloped and presented strategic targeting and data analyses to clients and sales. Attended on-site meetings and conventions to help sell portfolio of products.
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Targeting Analyst- Central Targeting CenterValassis Nov 2007 - Nov 2010Livonia, Michigan, UsConsulted and strategized with sales and clients across industries such as direct response, finance and telecommunications.
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Account Coordinator- Client ServicesValassis Jun 2007 - Nov 2007Livonia, Michigan, UsAscertained the client's needs to facilitate and implement a refined marketing solution through systems and communication with internal functional areas of the company. Expert in Valassis products and services and possessed detailed knowledge of constantly evolving offerings.
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Associate Targeting Analyst- Central Targeting CenterValassis May 2005 - Jun 2007Livonia, Michigan, UsConsulted and strategized with sales and clients across industries such as consumer packaged goods, grocery, retail and restaurant.
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Market Research Intern- Marketing IntelligenceValassis Apr 2004 - May 2005Livonia, Michigan, UsCompiled and summarized research data into fact sheets for sales and other internal departments. Communicated progress of research department through reports managed and administered to the rest of Valassis.
Megan Pyles Skills
Megan Pyles Education Details
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University Of MichiganCommunications
Frequently Asked Questions about Megan Pyles
What company does Megan Pyles work for?
Megan Pyles works for Billhighway
What is Megan Pyles's role at the current company?
Megan Pyles's current role is Curiosity drives continuous learning, builds trust, and strengthens relationships | Client Experience & Customer Success | Forecasting | Product Adoption | Training | Relationship Building | Stakeholder Engagement.
What is Megan Pyles's email address?
Megan Pyles's email address is me****@****ail.com
What is Megan Pyles's direct phone number?
Megan Pyles's direct phone number is (866) 245*****
What schools did Megan Pyles attend?
Megan Pyles attended University Of Michigan.
What skills is Megan Pyles known for?
Megan Pyles has skills like Media Planning, Strategy, Market Research, Integrated Marketing, Advertising, Leadership, Digital Marketing, Crm, Direct Marketing, Marketing Communications, Online Advertising, Sales.
Who are Megan Pyles's colleagues?
Megan Pyles's colleagues are Sherlyn Johnson, Tabitha Sterling (Sims), Michael Laplena, Lori Franich, Brenda Gallick, Shaina Geltman Mcaleer, Haseena S..
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