• Act as head of the marketing department for a renewable energy developer with Fortune 100 clients• Report directly to Chief Strategy Officer to develop strategic company messaging for external and internal use• Build brand identity, including new logo, fonts, color palette, and create refreshed marketing collateral, including a client-facing pitch deck and statement of qualifications• Manage the company website and leverage Google Analytics data to determine opportunities to improve SEO• Manage lead intake from marketing initiatives and ensure appropriate attribution in Salesforce to measure ROI• Work with VP of Sales to determine industry conference strategy and execute pre-conference promotion, exhibition, lead intake, and follow up• Manage the company's LinkedIn presence, leading to an 85% increase in page views, 97% increase in unique visitors, and 942% increase in reactions YOY• Initiated the purchase of Hubspot and facilitate onboarding and integration with Salesforce to improve CRM• Write and organize press releases to announce major company events and highlights• Support the business development team in the creation of Salesforce email templates, campaigns, and graphics for improved presentations and proposals

• Lead customer success strategy while fully remote to drive membership, referrals,and engagement in an early-stage e-commerce startup in commercial hydroponics• Achieved Excellent rating on Trustpilot; 95% of survey respondents saying they would recommend• Conduct and analyze reporting on customer data using survey data, SQL database, andExcel; build data-driven proposals to leadership for strategic company-wide priorities• Act as project manager to the development team on app features and UX/UI improvements to increase customer retention• Brainstorm new app features and initiate technical spec documents driven by usage data and customer feedback• Manage our sales support team, review collection, and customer communications on social media• Completed Hone Management Courses to refine leadership skills• Continue to perform and/or oversee the duties of Online Community Manager

• Lead customer satisfaction tactics to drive membership retention and referral sales• Built customer feedback surveys and analyzed qualitative data to help direct company priorities• Facilitate customer engagement as lead admin in our private customer Facebook group• Increased membership of customer Facebook group 10x in one year to reach over60% of customer base while maintaining a high level of customer service• Manage organic social media presence and content strategy across channels• Maintain customer lists to build segmented email marketing campaigns and automations• Curate and write the monthly customer e-newsletter with 28% OR

• Organize event logistics, marketing strategy, budget, and execution for programsand events serving up to 500 attendees, exceeding promised registration for donor-funded events• Manage and maintain Salesforce data intake, producing reports and dashboards to inform the overall strategy of the Center and drive marketing efforts• Brainstorm, write copy and supervise production of Center’s Annual Report• Write the Center’s bi-weekly e-newsletter and send to over 4,000 subscribers• Supervise interns and delegate projects to produce high-quality content• Continue duties outlined as Events & Marketing Coordinator

• Brainstorm, draft, and execute on marketing plans that promote key events and programs• Coordinate logistics for events, including catering, A/V support, staging, giveaways, volunteer recruitment, check-in processes, photography, and videography• Manage the Center’s graphic design and marketing interns, as well as personally design print and digital content to create a cohesive branding concept• Control content curation and scheduling across the Center’s multiple social media channels• Created a system for data analytics tracking to inform social media strategy• Increased yearly Facebook organic reach by 300%; Twitter retweets and likes by 150%

Proofread upcoming manga volumes for spelling, grammatical errors, and missing text

Edit or proofread upcoming manga volumes for spelling, grammatical errors, and missing text

Create HTML for email campaigns to align with sales effortsProvide support to library sales team by catering to customer needsCoordinate materials and marketing strategy for major library conferencesCreate targeted print advertising for publication in prominent industry magazinesManage Facebook and Google AdWord pay-per-click campaignsMonitor industry trends and suggest improved marketing practices for specific library markets In my role on the Institutional Marketing team, I market Oxford's databases and print reference titles to K-12 schools, Public Libraries, and Community Colleges.

Draft sales flyers using Excel and Powerpoint, disseminate department sales reports, update monthly report templates on SharePoint, scan and file license agreements and contracts, file expense reports and coordinate monthly bill payments, schedule travel arrangements, manage department calendar, handle confidential informationIn addition to being a sales assistant for our department, I was an administrative assistant to two high level sales directors.

Priced fabric books, organized store front, helped customers, scheduled designer appointments, answered phones, performed general filing and administrative duties, maintained designer schedules listed on store website.

· Graded student homework, created quizzes and assignments. · Escorted visiting Japanese students, conducted campus tour in Japanese. · Chosen to be MC at annual “Sakura Matsuri” spring festival.