1. Diversity, Equity, and Inclusion (DEI) • Develop and implement a strategic DEI plan aligned with organizational goals. • Collaborate with leadership to integrate DEI principles into all aspects of the organization. • Conduct assessments and analyze data to identify areas for improvement and measure progress. • Facilitate training programs to enhance cultural competency and promote inclusivity. • Partner with recruitment to ensure diverse candidate pipelines and inclusive hiring practices.2. Supplier Diversity and Subcontractor Management • Implement and oversee a comprehensive supplier diversity program. • Collaborate with Vendor Relationship Management, Contracts and Managers to identify and engage diverse suppliers. • Monitor and evaluate subcontractor relationships. • Conduct regular assessments of subcontractor management processes and provide recommendations for improvement. • Establishes major milestones such as preliminary and critical reviews, and other schedule goals. • Establishes and implements program plans in compliance with specifications, performance requirements, costs and schedules. • Works closely with our internal Service’s teams and reports on Subcontractor status and performance. • Communicates with internal stakeholders to explain and interpret operational processes, practices, and procedures. • Works to achieve operational targets for specific programs and projects with moderate impact on departmental results. • Develop and maintain metrics to measure supplier diversity impact.3. Reporting and Metrics • Develop and maintain metrics to measure the effectiveness of DEI initiatives. • Prepare regular reports for leadership on DEI progress, compliance status, and supplier diversity impact. • Use data to identify trends, areas for improvement, and success stories.

• Pilot/Build a Contract Operations/Deal Desk with the global private equity firm and internal stakeholders (Legal, Accounting and Finance, Procurement, Sales, Delivery, Operations, and Order Management) to support domestic and international sales• Cross-functional collaboration with stakeholders to ensure high quality, operational, and timely contracts (Statements of Work, Quotes, Amendments, Change Orders, Subcontracts, Reselling Orders, and Product Orders) while improving scalability, visibility, profitability, and client experience and satisfaction• Collaborate to create, launch, and manage the New Product Introduction (NPI) process and manage Offering Portfolio• DE&I Steering Committee• Create/maintain dashboards for forecasting• Provide executive level presentations for use cases, decision briefs, strategic initiatives, and reporting• Collaborate with cross-functional stakeholders to implement tools stacks (CPQ, PSA , and CLM)• Lead teams of contract/proposal managers and sales operations analysts• Responsible for creating and managing SLAs for contracts and RF(x)s• Create, manage to, and collect data against cross-functional KPIs used in process improvement and executive level feedback and planning• Use critical/ strategic thinking, decision making, and strong financial/business sense to collaborate in cross-functional environments to define and improve rules of engagement and processes for cross-functional success including scalability, visibility, and profitability• Lead critical and high value projects/client calls with stakeholders• Create and implement change management for direct teams• Create and maintain centralized knowledge repository cross-functional access, collaboration, and scale for rapid growth• Hire/ train new employees for all teams• Set strategic and tactical goals for each team, and perform 1:1s, quarterly and yearly reviews• Create, grow, and maintain trusting relationships with internal and external clients, and vendors

• Manage a team of contract writers/negotiators, supporting domestic and international • Manage a team of operations analysts.• Manage a team of technical writers• Responsible for creating and managing proposal and Deliverable QA SLAs • Leverage critical thinking, decision making, and strong financial and business sense to collaborate in cross-functional environments to define rules of engagement and processes for presales contract support.• Lead critical and high value projects/client calls with stakeholders/executives within legal, procurement, credit management, delivery, and sales teams. • Create and implement change management to improve teams’ productivity and morale. • Create and maintain Knowledge Repository for all pre-sales and delivery functions.• Hire and train new employees for all teams.• Perform bi-weekly 1:1s, quarterly reviews, and establish and maintain goals for each employee. • Create, grow, and maintain professional relationships with clients and vendors. • Lead my teams in personal and professional development.• Provide Signature Authority for Statements of Work (SOW).

• Drive high-priority/visible/complicated SOWs through to completion with minimal oversight; these negotiations require a comprehensive knowledge of departmental processes, the ability to communicate competently across departments, practices, and clients, while appropriately managing expectations and balancing necessary sales goals and initiatives. • File and maintain accurate and useful knowledge in a centralized knowledge base. • Migrate software successfully in a high visibility environment and provide training and documentation across teams. • Maintain a presence on Zoom to mentor peers, provide input to leadership, and to facilitate partnership with internal departments. • Build databases to quickly reference complex SOW and pre-negotiated language in one central location. • Provide Quality Assurance support for SOW. • Work in cross-departmental groups to accomplish goals and solve problems.

• Identify gaps in deliverable quality, ensuring deliverables are written in an easy to read format suitable for a non-technical audience.• Work closely with Project Management to ensure deliverables are completed on strict deadlines. • Write newsletters that are distributed to the company with grammar rules to improve company writing. • Identify any issues when a contract comes in and needs a countersignature before it can be signed. • Confirm information is accurate in Salesforce.com. • Use SharePoint to create spaces for multiple practice access, and upload documents and emails. • Onboarded new technical writers, and created documentation for future onboarding.

Register diverse group of people in accordance with hospital and government policy is a fast and flawless manner. Created, and maintained, spreadsheet of patient activity for variances. Order and receive shipments of office and medical supplies. Understand, maintain, and promote relations for a diverse population, including the use of interpreters. Everyday use of the Spanish language.