Megan R. Sharrar Email & Phone Number

Carlsbad, California, United States

Vista, California, United States

I worked as the Office Manager for a Home Instead franchise. I spearheaded a full spectrum office operations from human resources, accounts receivable/payable, budgeting, supplies management and marketing platforms while constantly striving for operations efficiency and customer service success.I was responsible for producing daily, weekly, and monthly financial reports and outcomes, managing relationships with clients, caregivers, and referral partners. I worked closely with the owners and key players to achieve optimal productivity and agency growth.The following are some highlights of my contributions to Home Instead: ☛ Augmented client service hours by 14%, resulting in a 28% increase in account receivables for the 2021 fiscal year. ☛ Optimized agency flow and functionality with intensive review of all office protocols including a thorough vetting and reorganization of 80 client and 70 personnel files.☛ Converted Long Term Care insurance process to a digital platform increasing efficiency of payables by 3-4 weeks.☛ Hired, trained, and developed three key player positions with a focus on positive employee morale and increased productivity fostering a cooperative and harmonious environment.

San Diego, Ca

I worked as a Manager at Del Mar Chiropractic Sports Group and Sports Chiropractic of Utah, spearheading full spectrum office operations from marketing and budgeting to social media platforms administration to supplies management, while constantly striving for streamline operations, customer service success, and brand awareness. I was accountable for marketing development, producing daily, weekly, and monthly financial reports and outcomes, managing relationships with clients, and maintaining accurate records. I worked closely with staff and owners to achieve optimal productivity and practice growth.The following are highlights of my contributions to Del Mar Chiropractic Sports Group and Sports Chiropractic of Utah:☛ Spearheaded company rebranding, including logo development, collateral design, public relations, and standard operating procedures with implementation across all internal, online, and print media.☛ Improved online presence by developing and maintaining two websites, launched and optimized email marketing campaigns, and revamped two calendaring systems for effective patient load management, ☛ Increased the number of followers across all social media platforms by customizing 10+ social media campaigns, analyzing user trends, and creating appealing content.☛ Augmented insurance profits by 28%, reduced delay of insurance payments by 3-4 weeks, and enhanced productivity by 10% through restructuring office procedures and implementing industry best practices.☛ Built a patient-focused culture across the office and promoted a cooperative and harmonious environment to facilitate positive employee morale, increase productivity, and ensure cost savings.

Cerritos, California, United States

Throughout my career as Sr. Manager, Marketing with Los Cerritos Center–Macerich, I oversaw all aspects of marketing budget management, annual strategic marketing plan development, execution and review, event planning and coordination, marketing collateral development, and public relations management while maximizing marketing ROI.It is worth mentioning that, I managed a marketing budget and development marketing budget of $330K and $440K respectively. I partnered with the public relations agency to generate media relations opportunities. I served as an internal resource for producing email campaigns, managing social media platforms, and invigorating digital communications.The following are highlights of my contributions to Los Cerritos Center:☛ Amplified sales by 10% through executing an annual marketing plan for the center based on trade area research and demographics and implementing integrated strategic marketing communications campaigns. ☛ Improved center’s marketing footprint by annually organizing marketing and promotional events, developing creative materials, and leveraging digital marketing and social media tools. ☛ Augmented gift card sales by $1.5 million through hiring, developing, and leading a top-performing guest service team. ☛ Generated additional revenue of over $100K through local business development by identifying and capitalizing new, alternative business opportunities. ☛ Built company’s positive image by coordinating community outreach initiatives, professionally representing at industry events, and delivering effective presentations on behalf of the center and parent company.☛ Strengthened center’s community relations and established strategic partnerships with both public and private organizations.☛ Successfully organized 4-5 annual marketing and promotional events at the center, including fashion shows, festivals, concerts, film shoots, and community programs.

Norwalk, California, United States

As a Community Relations / Media Relations Coordinator at Cerritos Community College, I held concurrent responsibility for crafting a positive image, writing press releases, organizing events, developing and implementing public relations campaigns, liaising with journalists, making recommendations to management, and handling crisis situations. Additionally, I cultivated communication strategies used to influence public opinion and promote the college by reviewing objectives, promotional policies, or needs of the organization.The following are highlights of my contributions to Cerritos Community College:☛ Coordinated an 18-month long 50th-anniversary celebration drive, including a Gala Dinner and Silent Auction for 300+ participants while ensuring impeccable guest satisfaction.☛ Generated 52 internal staff newsletters per year and ensured creative and appealing content development / editing for 5-6 college publications annually, including brochures, schedules, catalogs, and community newsletters.☛ Pioneered 3 campus-wide events annually, facilitated major fundraising events for Cerritos College Foundation, and drafted monthly press releases focused on educational advancements, district updates, and events.☛ Enhanced college’s presence throughout the 11 cities within the district by building enduring community relations.☛ Expanded marketing and communications outreach and ensured uniformity across all communication channels.

Bachelor Of Arts (B.A.), Communication, General

Certified Marketing Director