Senior Office Manager / Business Manager
Current- Play a key role in shaping and executing annual strategic planning initiatives, driving alignment with organizational goals and contributing to operational excellence as a core member of the leadership team
- Improved interview-to-hire ratio through introducing culture screenings and streamlining stakeholder scheduling by transitioning recruitment and hiring processes in-house
- Analyze and report on resource needs to the leadership team, collaborating with team leads to recommend hiring and promotion timelines
- Developed, deployed and refined a process to assess current and select new company platforms and tools
- Revamped and implemented company policies to ensure adherence to federal and state regulations, while leading change management initiatives and communication strategies
- Lead culture initiatives, encompassing onboarding, team-building activities and milestone celebrations for both team members and clients