Property Manager for 26 Jackson Hole homes, provided to Jackson Hole Classical Academy teachers and guest housing:- Act as the liaison between residential property management company and CEO- Convey approval or denial of projects, large expenses, and requests- Communicate with management company to capture timelines and deliver updates on said projects to CEO, sharing details of improvements- Furnish guest houses equivalent to Airbnb standards- Assist in coordination of tenant moves: - Schedule and supervise furnishings for 26 rental properties (JH Classical Academy) - Relay scheduled time of moves to management company - Coordinate with tenants to provide furniture and household needs - Keep updated inventory list of furnishings for each property and multiple storage unitsExecutive Assistant to CEO, providing executive support to include: daily administration, calendar management, project coordination, event planning, interfacing with high-profile individuals, celebrities, politicians, and local community leaders.- Contribute to the scheduling of and details for meetings and events in the community, local and federal politics, personal gatherings, and the Jackson Hole Classical Academy - Read and appropriately route correspondence- Arrangement of contracts, catering, event planning, and gifts for small and large-scale events- Manage a multi-million dollar art database- Management of a ground-up home build on unimproved land - Layout and plan modifications with architect and builder - Create relationships with vendors and ensure work is being done correctly in a timely manner - Oversee the building and utility permit and process with local county - Organize project timeline to be on track for projected completion date - Select and oversee installation of all finishes - Track project budget, invoices, and submit payments appropriately

Using my previous experience and knowledge of the company, I transitioned from Guest Services Agent to the department head as Director of Guest Services. This role has allowed me to sharpen my leadership skills, take on new and complex problems with confidence, work as a team, and most importantly, ensure our guests have a perfect vacation experience from their first phone call until their departure.In one calendar year, I closed over $1 million in sales for this company.Responsibilities include:- Leading Guest Services team and managing employees- Selling our properties well and having high success in closing sales- Ensuring daily tasks are completed on time and with accuracy- Handling reservations and guest requests- Having in-depth knowledge of the area, activities, restaurants, and more to provide the best recommendations- Working with multiple departments to find solutions professionally, while executing a plan with a sense of urgency- Excellent communication done efficiently, while staying up to date with ever-changing situations- Setting up multiple new softwares such as a new POS system, text messages with in-house guests, and electronic house books on a touch screen for guests to learn property and area information, and more

Rendezvous Mountain Rentals specializes in vacation rental properties in Jackson Hole, Wyoming. My role as Guest Service & Reservations Agent focuses on handling the company's reservations, front of house duties, and ensuring that our guests have everything they need for an unforgettable trip. This position has also granted me to opportunity to specialize in some of our social media marketing and blog posts for www.rmrentals.com and @rmrentals on Instagram.

The Rustic Inn Creekside Resort & Spa is a 4-star luxury resort consisting of cabins and hotel rooms. As a member of the front desk and concierge team, my responsibilities included:- Greeting guests and completing check in process- Providing a range of detailed information in person, over the phone, and via email- Booking activities for guests in advance and maintaining vendor relationships- Taking hotel reservations and payment over the phone- Understanding the POS system in-depth and the policies guests must abide by to provide accurate and simple answers to questions

The top vacation booking service in Jackson Hole, Wyoming. Jackson Hole Central Reservations specializes in year-round travel to Grand Teton National Park, from airfare, to lodging, to excursions. This job emphasizes a fast paced team environment, requiring attention to detail to ensure our clients are given exactly what they're searching for. Responsibilities include:- Answering the phone and email to provide information on the Jackson Hole area and surrounding National Parks- Gathering information from the client to piece together the best package to suit their needs, while working with more than 100 vendors in the Jackson Hole Area- Morally implementing sales and marketing techniques to gain trust of client and close sale- Consistently displaying excellent communication skills- Maintaining relationships with clients and vendors - Collecting payment via credit card

A seasonal server position at The North Grille, located at one of the nation's most prestigious country clubs with the Grand Tetons as an incredible backdrop.Responsibilities include:- Providing guests with an enjoyable, leisurely fine dining experience- Consistently and pleasantly serving guests and serving each table in a timely fashion- Responsible service of alcohol and understanding of large wine, beer, and spirits selection- Memorizing dinner specials and rotating tap- Event set-up and tear-down (including: moving and positioning tables, creating elaborate table-scapes with linens and decorations, keeping event on a set schedule, answering to banquet supervisor to fulfill requests, and working with others to tear down event quickly and efficiently)

- Providing guests with a memorable, relaxed dining experience- Consistently and pleasantly serving guests and checking on each table in a timely fashion• Responsible service of alcohol and understanding of beer that is brewed in-house- Multi-tasking (including: communicating with kitchen and other servers, seating guests, taking orders, entering orders into computer, serving food and drinks, delivering checks, then making change or running credit card, cleaning up, answering phones to take reservations and carry-out orders)- working effectively in a loud, fast-paced environment

- Responsible for handling group ski reservations on paper and in computer system- Coordinating payments and arrival (credit card and cash handling)- Training new employees and thoroughly explaining department procedures- Running reports and collecting data to record trends in sales and retention rates- Managing guest invoices and accounts- Marketing correspondence through email and phone- Providing detailed information about resort and surrounding lodging- Consistently displaying a positive attitude and being an example for employees in my department- Working well with others- Completing tasks in a timely and efficient manner

- Greeting and engaging with shoppers- Money handling and exchanges (cash, credit cards, gift cards)- Visual work with set up and layout of store during closed hours- Exceeding customer's expectations- Stocking inventory- Working well with others- Completing tasks on time and efficiently