Megan Stillerman Email and Phone Number
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Megan Stillerman phone numbers
I am a dynamic and results-driven post-sales leader and customer retention expert known for my ability to elevate relationships and build customer-centric operations to fuel growth across SMB, Mid-Market, and Enterprise portfolios in both B2B and B2C markets.With 15+ years of experiencing building and running Customer Strategy, Success, and Operations teams in various industries, I have repeatedly driven 100% NRR while increasing CSAT, team productivity and profitability. My intuitive understanding of customer psychographics combined with my love of customer data allows me to deliver strategic insights, actions and programs that shape service, product, go-to-market, and operational strategies to drive customer loyalty, boost retention, and increase revenue.My specialty industries include e-Commerce, Health/Fitness Technology, and Marketing/Advertising/Media Tech.
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Chief Customer OfficerArcoro Aug 2024 - PresentScottsdale, Arizona, Us -
Chief Customer OfficerMiva, Inc. Nov 2022 - Jun 2024San Diego, California, UsDevised and led strategic approach to the post sale customer lifecycle for Miva's global e-commerce customer base. This Includes unifying Implementations, Customer Success, Support, Professional Services, CX Operations and Customer Marketing Teams to deliver 100% NRR on targeted ICP accounts and a 97% portfolio wide NRR while increasing CSAT to 4.7/5. Served as as Executive advocate and sponsor for customer and partner engagement activities. -
Senior Vice President, Customer ExperienceMiva, Inc. Aug 2021 - Nov 2022San Diego, California, UsImplemented foundational Customer Success & Strategy, Onboarding, Customer Enablement best practices for growing mid-market and emerging enterprise e-commerce brands. Developed Voice of Customer and renewals management practices to improve time to value and first contract churn by 50% while increasing renwals revenue by 30%. -
Vice President Of Professional ServicesMiva, Inc. Sep 2018 - Aug 2021San Diego, California, UsRefocused legacy team to create a white gloved consulting and services group focused on strategic ICP customers, delivering a 70% margin, achieving revenue goals and attaining 100% NRR against target customers. -
Vp Of Enterprise Client ServicesVerve Feb 2016 - Sep 2018New York, Ny, UsRan post sale and go to market for Enterprise channel business at Verve, a $125M mobile advertising technology startup. This includes business development, revenue operations, product and go to market strategy, new customer on-boarding, and the training and enablement of over 5,000 channel salespeople employed by partners including Valassis, DexYP and COX Media. Grew revenue by $10M in first 12-months while maintaining 95% CSAT and 100% partner logo retention. -
Vp Of GrowthRock My World, Inc. Oct 2013 - Feb 2016San Diego, Ca, UsPrincipal for Consumer, Partnership and Product Marketing and Strategic Business Development at Rock My World Inc., a San Diego based startup combining biometric data and music to improve exercise motivation and performance. Developed scaleable user acquisition and retention strategies while establishing multi-year, multi-million dollar strategic partnerships to bring company to revenue breakeven and 22 million users. -
General Manager, WellnessThe Active Network 2011 - Oct 2013Plano, Tx, UsDefined product, go to market and drove post sale implementation, usage and success for $30M activity based wellness unit at ACTIVE Network, a $400M public software company with 3,000 global employees. ACTIVE Wellness focused on driving health outcomes and usage among employees and customers of Fortune 500 companies including Aetna Insurance, Starbucks, NYSE and Disney Worldwide. -
Senior Manager, Client Service & StrategyThe Active Network 2009 - 2011Plano, Tx, UsResponsible for creating and managing integrated marketing and e-commerce programs for a portfolio of partners including ESPN, General Motors, Gatorade, Mars, Café Press and Team Express. Consistently achieved and delivered against $30M annual revenue goal. -
Account SupervisorThe Active Network Jan 2006 - Dec 2009Plano, Tx, UsHired to launch a new integrated marketing services business for active lifestyle media clients and grow portfolio of new and existing customers.
Megan Stillerman Skills
Megan Stillerman Education Details
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Bucknell UniversityInternational Relations & Spanish
Frequently Asked Questions about Megan Stillerman
What company does Megan Stillerman work for?
Megan Stillerman works for Arcoro
What is Megan Stillerman's role at the current company?
Megan Stillerman's current role is Customer Success Leader | Relationship Builder | Post-Sale Revenue Driver.
What is Megan Stillerman's email address?
Megan Stillerman's email address is mr****@****hoo.com
What is Megan Stillerman's direct phone number?
Megan Stillerman's direct phone number is +191762*****
What schools did Megan Stillerman attend?
Megan Stillerman attended Bucknell University.
What are some of Megan Stillerman's interests?
Megan Stillerman has interest in Health.
What skills is Megan Stillerman known for?
Megan Stillerman has skills like Strategic Partnerships, Integrated Marketing, Marketing Strategy, Account Management, Business Development, Online Marketing, Social Media Marketing, Leadership, Program Management, Strategy, Email Marketing, Product Marketing.
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