Megen Osborn, Acs, Almi, Safe Popm, Safe Ssm, Safe Sp Email & Phone Number

Carmel, Indiana, United States

The Associate Product Owner works under the direction of a Product Owner to support the definition, and prioritization of the product backlog, the setting of quality standards for delivery and maximizing the value of the product/system functionality to achieve business outcomes. They coordinate the work of the Agile Development Team. The Associate Product.

Carmel, Indiana, United States

Key Job Responsibilities and Accountabilities: Independently leads and facilitates the design, analysis, recommendation, testing, and implementation of large and complex system or process changes. Collaborates with leadership and business partners to drive analysis of existing processes to identify areas of improvement. Serves as a trusted advisor to.

Carmel, Indiana, United States

Common Workflow Accelerated Pega Team POCommon Workflow Steady State Team BA/TesterDeveloped Jira board for Pega CWF storiesRefined stories with the Pega CWF teamsGathered business requirementsEffectively communicated changes to business partnersEnsured all changes were delivered by the developers

Carmel, IN

I accepted a promotion as Business Analyst on our Operations Risk Management team. I was previously a Senior Policy Holder Service Representative in the call center. I became a SME on our closed block of Interest Sensitive Whole Life policies. I previously assisted my team members with their escalations and any questions; I have also cross trained most of.

Carmel, Indiana, United States

Addressed escalated issues and questions from offshore team as part of the Knowledge Management TeamAnalyzed metrics and assigned work to the teamTrained contact center reps on-site in Manila, Philippines and Jacksonville, ILSME on EIWL policies, LifePro admin system, and WNIC Life policies

Carmel, Indiana, United States

Carmel, Indiana, United States

I was assigned to Conseco to work as a customer service representative in the life customer service department. I assisted customers in making claims, checking on their policy, and answering any questions they have. I also helped correct any issues they are having with their policies.

Take incoming calls from customers reporting an insurance claim for broken glass, help insured file claim, select shop, and schedule appointments. I also dealt with customer satisfaction issues.

I was responsible for organizing all aspects of getting pre-registered entries taken care of for all events (Chrysler Classic, Good Guys Hot Rod Nationals, and Neo Fest). This included mailing ticket packages, making a list of pre-registered participants, handling any problems or questions, assisting the event staff with registration questions, and doing.

Aas, Sports & Fitness

High School Diploma, College Prep