Meg Mclaughlin Email & Phone Number

Dallas, TX, US

Dallas, Texas, United States

Customer Relationship Marketing

Dallas, Texas, United States

Dallas, Texas, United States

Waco, Texas, United States

Waco, Texas, United States

• During academic year, developed relationships with student leaders from 80+ campus organizations to host events, recruit members, and abide by Baylor University’s Student Activity’s policies.
• Answer a large volume of incoming phone calls, emails, and walk-in appointments providing customer service and attending to student’s needs.
• Create materials for student leaders to better understand the Department of Student Activities policies and procedures.
• Collaborated with other interns and student activities staff members, maintaining constant communication via Microsoft Teams, Planner, and Connect System.

Waco, Texas, United States

• Conducted telephone calls, emails, and texts with Baylor staff and students diagnosed with COVID-19 to complete interviews are track contacts exposed to COVID-19, always ensuring to abide by HIPPA policies
• Collect, record, and organize data from staff and students into data system
• Maintain daily communication with Baylor Health Services, Contact Tracer Supervisor, and fellow contact tracers

• Coordinate formal recruitment for 1,000 potential new members by creating detailed schedules, maintaining records for potential new members, and planning logistics for formal recruitment week.
• Maintain active communication with members and recruitment chairs by hosting recruitment roundtables, workshops, and answering daily emails and phone calls.
• Carry out National Panhellenic and Baylor University’s policies and rules by enforcing judicial consequences for active members, and keeping up to date bylaws.

• Handled Panhellenic’s financial account, developing budgets and strategic plans for operations.
• Planned logistics for guest speakers, meetings, and recruitment.
• Kept constant communication with community leaders, Baylor staff, and general members.
• Managed all documents including meeting minutes, bylaws, and national policies.

Trinity, Texas, United States

• Supervised campers at residential sleepaway camp, aged 6-17
• Teach and assist various sports and activities by preparing detailed lesson plans and activities to ensure a positive learning environment for campers.
• Maintain excellent communication with parents and guardians of campers by maintaining detailed daily cabin books and weekly phone calls with parents.
• Provided leadership for campers, constantly demonstrating the camp honor code to facilitate personal growth for campers.

• Provide outstanding customer service to current students and alumni by phone and in person, ensuring to abide by FERPA policies and procedures
• Answering high volume of phone calls and routing them to the necessary staff member or taking messages.
• Assist with processing enrollment verifications, degree verifications, add/drop forms, and FERPA forms
• Assist in processing transcripts by mail and electronically
• Implementing an electronic archiving system to pull all files dating from the 1800s to current
• Clerical duties, such as make copies, faxes, quality controlling and scanning documents

Newton, New Jersey

• Summer Intern at social services based 501(c)3 Non-profit
• Made phone calls to clients regarding events and services
• Worked on community outreach making phone calls, posting flyers, representing the agency and its services at events
• Oversaw New Jersey Department of Agriculture Free Summer Lunch program serving lunch for low income children and working on paperwork for the state
• Worked on a team with other interns to plan a free day camp for low income families
• Set up and planned various events and fundraisers

Blairstown, New Jersey

• Greet and take customer orders, remembering special requests and delivering ordered items in a timely manner.
• Demonstrated excellent customer service with a positive demeanor when dealing with customers, fielding any complaints promptly, answering questions and making suggestions when asked.
• Completed orders quickly and efficiently during high volume times.
• Responsible for cleaning during shifts as well as when closing adhering to food safety regulations at all times.
• Handled currency and credit transactions quickly and accurately.

Andover, New Jersey

• Camp counselor for first grade girls at a premier NJ summer day camp.
• Planned, coordinated, and executed activities while guiding campers in personal growth and daily living skills, upholding the camp’s mission
• Safeguarded personal property, camp equipment, and facilities.
• Provided leadership to campers in all areas and acted as a role model in all areas of camp activities, including cleanliness, punctuality, chores, rules, and sportsmanship.
• Contributed to verbal and written evaluations, activity planning, and administration.

Master Of Business Administration - Mba

Activities and Societies: Graduate Women in Business, MBA Direct Admissions Ambassador, Cox Graduate Honor Council Relevant Coursework.

Bachelor Of Science - Bs, Public Health

Activities and Societies: Deans List Spring 2020, Recipient of President's Scholarship, Student Foundation, Baylor Panhellenic Council.

Education record

Activities and Societies: National Honor Society Vice President, Student Council Vice President, Tri-M Music Honor Society Member.