Megha S Email and Phone Number

Lam Research

I am working as a Order Management Specialist, having 2+ years’ experience in various areas of Order Management, Supply Chain Operations, Global client relationship management, training and mentoring the employees, performing internal audits for the O2C process, as well as Operations management, warehouse management, material management and other Customer service activities. I am technically conversant with SAP SD Module, Service now, Salesforce, 3cx, Outlook, MS Word / Excel/PowerPoint. I have completed M Com FA from Presidency College, India in 2020 and B Com from Seshadripuram Institute of commerce and management, India in 2018. I have also been proficient in managing multiple customer portals (Amazon and Wartsila) making schedule agreement (JCB) changes as needed or requested by customers, and providing first-level technical support to customers when required.Skills: • Order Management• Supply Chain Analysis• Customer Request Management• Order Delivery Management• Pricing/Quotations Strategy• Stakeholder Management• Internal Auditing• Technical Support• Dispute Resolution• Query Resolution• EDI Order ManagementCurrently, I'm managing End to End Order fulfilment process. I have gained exposure to multiple projects / transitions and directly worked with the USA and UK stakeholders on a daily basis. I have facilitated on-the-job coaching and mentoring to the new hires/ members. I have also done quality checks on the work done by employees to make sure it was error free. I have conducted many leadership and team building activities within the team / group.