Office Coordinator
Green Bay, Wisconsin Area
Brought onboard as the Office Coordinator, serving as the first point of contact for customers and vendors by promptly addressing concerns, answering questions, and providing guidance. Carried out a full range of administrative functions for multiple departments, including President and Vice President. Additionally, handled all purchasing functions for our sister company at the time, Dynamic Metal Technologies, Inc.• Assisted in managing company marketing, including website updates… Show more Brought onboard as the Office Coordinator, serving as the first point of contact for customers and vendors by promptly addressing concerns, answering questions, and providing guidance. Carried out a full range of administrative functions for multiple departments, including President and Vice President. Additionally, handled all purchasing functions for our sister company at the time, Dynamic Metal Technologies, Inc.• Assisted in managing company marketing, including website updates, monthly newsletter, social media postings, employee announcements, and promotional/marketing materials.• Organized and prepared travel plans for President and Sales team.• Reviewed and prepared invoices for accounting to record in the database.• Analyzed and updated monthly company metrics.• Ensured all customer orders were entered accurately and material picks were updated in the JobBoss system.• Developed and maintained strong customer relationships by building and communicating via telephone, email and in person meetings as an inside contact.• Identified trends in customer data and reported them to the outside sales rep to correct emerging product issues or to take advantage of sales opportunities.• Anticipated, identified, managed, and proactively worked to seek solutions for customer issues.• Created and executed all the purchasing plans (materials, sub outs, etc.) for Dynamic Metal Tech. Show less