- Assisted management in training, motivating, and coaching employees as well as served as the first point of contact for guests - Processed all guest check-ins by confirming reservations, assigning room, and issuing room key- - Set up accurate accounts for each guest upon check-in and followed up with guest regarding satisfaction with guest-related issues- Anticipated sold-out situations and obtained satisfactory alternative accommodations when the property could not accommodate guests with reservations- Contacted appropriate individual or department as necessary to resolve guest requests

- Responsible for planning and executing a Leadership Development Program that challenges Cadets on their interpersonal tact as well as confidence and domain knowledge - Organize and execute specific training exercises in order to learn and maintain efficiency of skills - Maintain accountability of St. Anselm Cadets by tracking their assignments, performance and involvement, acting as their academic advisor and evaluating them on their leadership capabilities - Coach Cadets on essential skills and areas of improvement- Organize volunteer efforts on behalf of ROTC such as The Red Cross Blood Drive and working with local Veteran groups- Act as the communications officer within ROTC, responsible for developing and distributing Battalion news letters, establishing and maintaining the Battalion website and updating Social Media accounts- Liaison for inquiry of our program by answering any media questions regarding ROTC as well as general Army information and escorting Battalion visitors through training operations

-Reported to the Director of Sales, worked as a key part of the sales qualification process to target and pre-qualify prospective customer contacts for TimeTrade’s SaaS appointment scheduling platform.-Proactively made outbound calls to identify target accounts and qualified any inbound leads, opportunities or inquiries from marketing campaigns.-Managed entire new business development pipeline from lead generation through close including research and identified prospective customer contacts using company websites, web searches, networking tools like LinkedIn and other social media.-Maintained records of all calls made and status in salesforce.com (CRM Tool) prospect, opportunity and quote data.-Perform sales activities for TimeTrade to achieve or exceed assigned revenue objectives.Identified prospects, developed new business opportunities and/or increased existing business and was able to make 40-80 calls a day to prospects.-Assist in building a client base of qualified leads and maintain minimum performance standards and increase pipeline for TimeTrade sales.-Leverage corporate marketing programs to solicit sales, pursuing both target and new accounts

- Established relationships with customers to better understand what product would get the best results that they wanted in an affordable and healthy manner- Assisted customers in choosing the best products for their lifestyle- Marketed featured products and set up appealing displays - General Sales and marketing

Provided encouragement and insight in the decision-making skills of students. Assisted in preparing students to enter the real world and greater community by raising an awareness and respect for state laws and campus policies regarding actions or behaviors that may compromise one’s future health and/or safety.