Responsible for the execution of an engagement strategy and overall communication as it relates to employee engagement and the patient experience for Cooley Dickinson Health Care.

Established and maintained a strong referral relationship with Cooley Dickinson Health Care inpatient and outpatient service lines. Worked closely with case managers and social workers to ensure all patients who would require and benefit from the VNA & Hospice services have access to those services. Assisted with marketing efforts through:-Event coordination-Community events-Facilitating community lecture series-Collaborative efforts with local SNF, ALF, MD offices and COA's

-Aided students in understanding subject matter while providing skills require for programmed lessons and purposeful training for the classroom assigned-Responsible for ensuring a favorable learning environment that is suitable to the welfare and development of students

-Oversaw the planning and execution of logistics and operations for special events while supervising all Front of House aspects of restaurant with high standard quality-Achieved a strong, visible social media presence with various platforms

-Responsible for, hiring, training, and overseeing staff, maintaining a budget, managing operations, conducting marketing and driving sales.-Participated in achieving business objectives through leads generated while maintaining liaison with Executive Chef, Vendors and industry professionals

-Developed and sustained relationships with potential and existing clients by coordinating professional correspondence and providing effective administrative support-Actively supported company's Sales Team members and participated in execution of sales strategies-Awarded Employee of the Year 2013

-Efficiently managed guest requests and day-to-day front office operations while conducting and performing daily shift reports-Accountable for customer service via phone assistance, reservations and creating memorable experiences

-Accepted into the Disney College Program-Proactively acknowledged, greeted and assisted guests while maintaining a show quality sales floor by following Disney Service Basics-Operated a POS machine, managed financial transactions, and balanced drawers while achieving established sales goals