Meghan Pendley Email & Phone Number

Austin, Tx, Us

Austin, Texas Area

Austin, Texas Area

- Oversee Account Management team and coach for optimal performance- Drive solutions through strong communication and influencing skills- Track, analyze and report on key metrics for the Account Management team, including lead conversion, intake turnaround time, and customer satisfaction- Work cooperatively with key team members, clients and vendors- Coach Account Management team on sales processes and best practices- Perform design/redesign consultations, complete internal forms and organize site assets for web production- Coordinate and manage web projects with Project Manager to ensure deadlines are achieved and customer satisfaction levels are maintained- Assist in managing digital intake system and identify key areas for process improvement- Provide insight through the development of our new CRM and CMS platform- Build and maintain Corporate Partner relationships at all levels

Austin, Texas Area

▪ Manage website projects for small to medium-sized clients from start to finish including information architecture, design consultation, asset collection, development, launch, search engine optimization and ongoing maintenance. ▪ Act as liaison between the client, internal teams and third party vendors to ensure projects are delivered to the satisfaction of the client and within budget. ▪ Work cohesively with client, website programmers/developers, and website designers in a team environment to successfully manage website projects.▪ Manage client website updates through a variety of content management systems including WordPress and custom CMS systems.▪ Review and analyze Google analytics for all websites in order to improve site usability.▪ Build and maintain client relationships and provide excellent customer service. ▪ Manage client e-mail campaigns through a variety of campaign programs including Constant Contact and MailChimp.▪ Write copy and create content for client websites when needed.

Austin, Texas Area

▪ Assisted the Account Executive team on various accounts including Subway, 3M and Dell.▪ Branded and marketed a young professionals group for non-profit organization.▪ Assisted the opening of a new deli.