Principal Accountabilities - On-site Project/Commercial specialist promoting and driving EBI's products and services. - Order management/SAP/Projects/E-Quote/E-Pro/CRM systems - Coordinating Globally - Working in a Team Environment Responsibilities include: - Supporting key activities, and the daily requirements from ITT Goulds. - Supporting Territory Manager/Global Sales Force with EBI/Goulds strategy. - SAP/Internal Systems expert - Utilizing visual management metrics to monitor and manage. Includes timely completion of metrics, monthly reporting and process tracking tools. - Participate and effectively support the material supply chain activities, including inventory and raw material levels, production and scheduling issues to ensure customer satisfaction on delivery performance and reliability. - Provide input to marketing on development of sales and training tools. - Conduct performance evaluations with ITT Goulds. Pro-active relationship management. - Other duties, Domestic and Global Sales OEM project support as required.

On-Site Customer Service Rep promoting EBI's products and services and support Territory Managers and the Global Sales Force with the EBSA Strategy.- Order management - order entry of all incoming orders- Quoting- SAP/Projects/E-Quote/E-Pro/CRM Systems/EPR Ticketing System- Drawing review & submittals- Purchasing - Participate and effectively support the material supply chain activites, including inventory, raw material levels, production, and scheduling issues to ensure customer satisfaction on delivery performance and reliability.

Act as a liason and main point of contact with assigned Corporate accounts including but not limited to:-Maintain regular, proactive contact with assigned account(s) via in-person visits, e-mails, and phone communication to notify and inform of project status-Work with customers to ensure processing of LECN's, FOCN's, Salvage, and Rework in a timely fashion.Serve as internal point of contact to ensure that orders and projects are clearly defined and to determine current status of projects including, but not limited to:-Interact with Master Scheduler and other Sales staff to ensure acurate delivery dates are provided and pricing is correct-Order Entry of all incoming orders-Manage order acknowledgements to be sure dates and pricing are feasible and correct-Receive and review customer information requests regarding schedule changes, expediting orders and past due items. Organize weekly sales reports for the sales department to track.

-Open and close store-Schedule and manage 8+ employees-Payroll duties-Cashier-Send and receive shipments-Banking-Customer Service-Telemarketing