Design and creation of visual identities, print products, social media assets, digital media assets all in accordance with clients Brand Style Guidelines. Using Microsoft Teams to manage projects assigned and communicate with Director and Marketing Manager. Manage and create content for Social Media clients, from setting overall look of profile ,to asset creation, image sourcing, photo shoot recommendations, through to scheduling in Later. Completed quality assurance checks prior to final product release to client or print house. Built strong and lasting relationships with clients through innovation, being responsive and proactive to their needs.

A self employed Graphic Designer, specialised in Branding and the creation of Visual Idenitity systems. Created print collateral, digital assets and other ad-hoc items for both new and existing buisinesses. Managed business marketing and running own Instagram and Facebook profiles to build brand awareness.

As part of the management/director team, provided stability in a dynamic environment with strong problem solving, planning and organisational skills. Managed the quality and standard of all work produced and was responsible for ensuring staff delivered work on time. Achieved client resolution when potential issues or concerns were identified. Acted as the direct point of contact for new and existing clients by being open and approachable. Identified key opportunities for creative pitching, managed and provided advice on major client design, and responsible for whole portfolio changes. Through leading and managing all staff, from administration through to graphic designers, ensured and achieved 360-degree information sharing, allowing all to be informed. By setting agendas and ensuring all staff have input to agenda items, set monthly meeting schedules and ran meetings efficiently to reduce downtime. Gathered, researched and presented information to Sales Director and Operations Director, where appropriate. Assisted Sales Director in pricing/quoting to obtain new clients along with creative production and other requirements as needed. Interpreted communication and marketing trends and provided the Directors with ideas and recommendations on workflow, direction, and creative implementation. Managed external suppliers to increase sales and reduce costs. Reviewed and analysed existing providers/supplies – identified opportunity to move business to another supplier based on cost and quality analysis.

Led weekly Creative team meetings; reviewed and analysed all projects prior to the meetings to ensure client and business expectations being met. All staff expected to provide update report progress, advise of blockers and identify potential risk to project. Reviewed milestones, identified slippage and acted to realign and recover. Brief staff of upcoming internal projects; assisted with technical issues, and researched and alerted team to emerging trends in marketing and design. Provided opportunity for team to explore and discover, allowing for collective learning and development. Design job management, delegated and scheduled work for all creative staff. Using Podio, managed and tracked the progress of jobs through the online job management system. Lead designer on all major corporate clients (Harcourts SA, Stockdale & Leggo, Biggin & Scott). Assisted Creative Director with artwork creation and presentation slides including preparing speeches/sales pitch on major projects. Also led planning and organisation of photo shoots for clients. This included research into style of images, mood boarding, dress standards in line with client style guide. Undertaking reconnaissance photography canvassing potential shoot sites. Provided onsite support to photographer and models to ensure shoots stay on track and on time. Created content for client social media platforms while also assisting Social Media Team with planning, caption copy and hashtags. Assisted Operations Director with recruitment, staff induction and training, and ongoing staff improvement plans and conducted annual staff performance reviews. Managed invoicing - using Xero, analysed profit and loss and identified expense efficiencies.

Design and creation of print products in accordance with clients Brand Style Guidelines, using Podio to manage projects assigned and communicated with Creative Director. Provided recommendations for change to enhance client products, assisting them to stand out from the crowd. Completed quality assurance checks prior to final product release to client or print house. Built strong and lasting relationships with clients through innovation, being responsive and proactive to their needs. During peak period’s good time management and organisational skills were required as 30 separate pieces of work could be under development.

Working within the Marketing department and reporting to the Visual Asset Coordinator, responsible for identification and selection of images for use in the online Media Gallery. This included, working in line with the framework of SATC’s Style Guide. Providing a range of administration support including travel booking, schedule management and ad hoc data entry. When required, relief reception duty for the switch-desk and front counter.

Design for me is about exploring every option, thinking outside the square, breaking the rules and experimenting at every chance. It inspires me to look at the world around me and use it to create the unexpected. It is combining these elements to create a unique and meaningful solution.I have experience in Layout design, Corporate Identity, Packaging and Typography. These skills along with being highly organised, would assist in your businesses Visual Communication needs.

Design feature layouts for upcoming magazine, maintained advertiser's files and assisted with photo shoots.

Provided administrative assistance to the Executive Management Team including; relief Personal Assistant to the Deputy Chief Officer, organisation of filling systems for Management Personnel, taking of Minutes for Executive Meetings, Assisting with the Recruitment process of Regional Firefighter applicants.

Development and Production of educational material on Fire Safety for the Community Education Department of the Fire Service. These materials are given to Primary School students through the Metropolitan Fire Service's Educational Programs.

Casual employment whilst completing Bachelor degree, responsible for cafe operations, customer service, training and development of new staff and end of day cash handling and banking.

Working as a member of a 5000 strong virtual call centre inbound call network, assisting customer's with their enquiries and being responsible for the resolution of enquiry. As a Technical Support Officer responsibilities included support to colleagues over the virtual network, training new staff members and ensuring National Quality Standards are adhered to.

Lead and manage restaurant staff, assist with drink and food service within A' la Carte restaurant and bar areas, organise functions; liaise with customer via email or phone providing relevant information on functions packages and maintaining client relationships, until the function had concluded.

Silver Service - a member of the team providing high quality services for international and high level functions.