Provide individual online case management to Canada-bound nurses to expedite their nursing assessment process and access to employment; Collaborate deeply with national stakeholders to assist IENs through the Canadian licensure process and o to regulated employment; Develop and deliver live webinars on the Canadian healthcare system, labour market demographics and the nursing assessment process; Provide oversight to PASS online self-administered nursing communication courses; Facilitate and monitor mentorship opportunities through the Canadian Nurses Association, linking participants to senior/expert nurses in destination provinces for pre-arrival clinical insight; Submit narrative and annual reports to federal funding body; facilitate annual program external evaluations; Represent and promote CARE Centre and PASS Program throughout national, provincial and local networking forums; including through national television campaigns with media partners and targeted outreach campaigns in top source countries for immigrants in the nursing sector; Responsible for 2 – 3 oral presentations per year at national immigration, settlement and nursing conferences annually, including: Conference Board of Canada, Canadian Immigration Summit, Metropolis Conference and Partners in Education for Internationally Educated Nurses; since 2016, Chair of Employment Resource Connections Action Group with Toronto West Local Immigration Partnership, leading leading initiatives for 18 representatives from west-end settlement and employment agencies.

Strategic planning & visioning with ED & senior management staff; Managed staff & practicum students; Responsible for staff professional development & capacity-building; Developed & implemented the provincial Vulnerable Immigrant Populations Program (VIPP); Managed all activities within the Enable Program for Children & Youth (school-based programming, art therapy, homework clubs & youth activity nights); Human resources: developed job descriptions, conducted interviews, hired & trained settlement workers; Coordinated high-quality, timely & effective settlement responses to high-needs immigrant & refugee populations; Cultivated & solidified strong inter-agency relationships with partner agencies for VIPP delivery; Implementation of individual & group sessions for newcomer children, youth, adults &seniors (session topics include: psycho-social health, education, counseling, nutrition, life skills, employment advocacy, rental rights, recreational, English language, arts-based, family mediation, cross-cultural communication & parenting); Determined eligibility status through utilization of a provincially-mandated matrix for intake & registration of newcomer clients; With Next Solutions, designed & developed a web-based data collection tool according to Ministry reporting requirements - trained settlement staff on data tool; Submitted quarterly VIPP reports & evaluations; Submitted Settlement and Youth donor reports to federal, provincial & non-profit (Vancouver Island Foundation, United Way, Victoria Foundation) donors; Located & pursued funding opportunities; With Vancouver Island Health Authority, renovated agency child-care space & implemented child-minding program; Organized bi-weekly VIRCS Law Clinics for free legal consultations on immigration, family & employment law; Represented & promoted VIRCS’ mandate, mission and programming at local, provincial and national networking forums; Filled “Acting Director” position during ED absence

Assisted in intake & registration of newcomer refugee clients, followed by individual needs assessments & referrals to agency & community resources; Collaborated with Cairo’s refugee communities, local health care providers & partner service agencies to identify programming gaps & needs; Provided guidance & assistance in obtaining informal work according to labour market realities in Egypt;Helped refugee clients obtain support & assistance in accessing basic resources, including medical care, financial assistance, food, clothing, shelter & psychosocial treatment; Researched & identified potential funding opportunities while linking strategic Refuge Egypt plans & initiatives with donor guidelines; Submitted timely donor reports & agency newsletters; Conducted frequent site visits for program monitoring & evaluation, & inclusion in donor reporting; With Refuge Egypt’s Medical Team, drafted & submitted a concept paper outlining agency participation within the NAMRU3 Women’s Capacity-Building Project; Conducted research for Refuge Egypt on potential vocational training & capacity-building programs for Southern Sudanese refugees in Cairo; Expanded youth program across three Cairo neighbourhoods; incorporated youth-centred engagement policies into agency programming

Research and data analysis on Somali and Ethiopian refugees & migrants in Turkey & Yemen; Compiled quantitative and qualitative data using SPSS system for statistical analysis

Worked within multi-disciplinary agency team to provide effective programming for community youth & families; Maintained program data & statistics according to provincial program requirements; Supervised practicum students involved in agency programming; Assessed & identified specific needs & issues faced by young people for direct service provision & outbound referral (immigration, medical, legal, financial, educational, vocational skill-building, employment, housing, addiction & emotional needs addressed); Developed sustainable recreational & educational programming in partnership with community stakeholders: residents, partner agencies, schools, local businesses & government representatives; Assisted clients in navigating Toronto’s employment, legal, health & social service systems; Assisted clients in developing & implementing strategies for goal fulfillment; Represented YOUTHLINK at community & networking forums; Maintained safe & supportive office presence and bi-weekly youth drop-ins at Westhill/Action for Neighbourhood Change Community Hub & Second Base Youth Shelter in Scarborough; Developed & facilitated youth workshops on self-esteem, healthy relationships, sexual health, harm reduction, leadership & media awareness; Designed & co-facilitated Youth Capacity Building Program in collaboration with Toronto Community Housing Corporation; Assisted in creation of the Kennedy Park/Eglinton East Youth Council in east Toronto; Assisted in planning & implementation of youth entrepreneurship event: Showcasing the Endless Possibilities of Scarborough (STEPS); Designed & co-facilitated Anger Management Program for youth at Robert Service Senior Public School; Focus group facilitation for The Cares Centre on the provision of GED programming