- Services Product Specialist team lead for integrations on the agency team responsible for documenting requests and pain points experienced by the agency services team and communicating that information to the integrations product managers and dev teams - Serving as main point of contact on agency services team for technical integrations and responsible for assisting in coordinating additional technical support for customers - Responsible for onboarding new Agency Partners and their channel deals to drive early success using HubSpot software in accordance with internal processes - Consulting with Partners on developing new retainer pricing models and packages

- Project manager for agency web development projects and manager of SEO retainers and client relationships - Developed and documented agency website design, development, and launch processes - Created and launched new social media marketing service offering for the agency - Created, documented, and managed intern hiring and onboarding program for the agencyWorked with accounting and agency leadership teams on restructuring retainers and proposal management process to increase sales - Coordinated between agency leadership and account management teams on aligning sales process and executing retainers - Assisted Account Managers executing wide variety of SEO contract deliverables and developing new reporting structure for client communication - Worked with accounting and leadership team to develop, manage, and communicate with clients on new system to increase out of scope billing of clients

- Created all marketing collateral (whitepapers, case studies, ebooks, master sales PPT templates, press releases, data sheets); coordinated input across product management, sales, and engineering teams as well as third parties - Maintained messaging consistency across all collateral during corporate rebranding and coordinated development and launch of new website - Managed content for corporate website, blog, social media accounts, sales email campaigns and marketing automation system - Assisted product management teams, specifically internal communication and coordinated sales and marketing campaigns with product release schedule - Assisted management of RFP responses, coordinating contributions and edits across teams - Coordinated advertising and advertorial opportunities with publications and industry groups

- Wrote 12 blog posts per month - Managed company Twitter and LinkedIn accounts and industry LinkedIn Group - Created HTML email newsletters targeting prospect verticals - Managed database of newsletter subscribers - Wrote and designed promotional materials

- Conducted phone and email interviews with executives - Wrote 20+ spotlight articles each month covering the retail, healthcare, education, and energy sectors - Updated and managed 5 magazine websites and created HTML email newsletters to distribute content to subscribers - Designed 15+ web ads per month working with designers, sales team, and clients

Covered school committee and town selectmen meetings for Hamilton and Wenham, Mass. as well as other news and events.