Meghan Henry Email & Phone Number

Spokane, Wa, Us

• Acts as the primary point of contact for customers—building strong relationships, providing expert guidance, and identifying opportunities to drive revenue through upselling.• Delivers presentations and product demonstrations to senior leadership—leveraging product knowledge and SaaS expertise to communicate capabilities and operational benefits to non-technical stakeholders. • Collaborates with cross-functional teams including marketing and product development to build product alignment, craft messaging, and refine processes to ensure customer satisfaction and growth.

Smartly negotiate total loss settlements and diminished value demands with strong customer service. Coordinate and analyze total loss handling timelines and data to augment work efficiency. Actively monitor and review total loss state statutes to ensure proper risk management protocols are in place.• Supervise the mitigation of risk through the reviewing of payments and reserve expenses up to $50,000.• Oversaw a risk management project that swiftly analyzed 5,000 auto claims, and the risk associated with paying diminished value• Oversaw and managed a team of 8 employees, as well as encourage smooth operation of all auto insurance claim practices, serving as an interim team supervisor.

Was accountable for the management of daily auto claims logistics with a focus on increased productivity and operational efficiency levels. Directed all levels of the claims process which demanded the obtainment of initial claim information, entering information into a claims database, and sending the client claims specific forms.• Successfully reviewed potential auto claim coverage issues and assisted with underwriting guidelines.• Leveraged strong industry understanding in the guidance on Washington uninsured motorist property damage statutes.• Implemented new software products for over 100 employees.

Kent, Wa

While working at Qliance, I assisted providers in recording 1,200 patient charts, with weekly or biweekly visits with the patients. During a typical work day, I accompanied the physician during all clinic procedures and regular patient visits. Increased medical provider efficiency by documenting all patient visits and learned interventional treatment plans. Gained knowledge about the economics of insurance-based primary care vs. direct primary care providers.

Spokane, Washington Area

During my time at PhysAssist, I worked in the emergency department at Sacred Heart Medical Center in Spokane, Wa. I documented over 5,000 patient charts, which included the patient's medical history, lab/imaging results, and vitals, while working with the emergency department physicians. I also had the opportunity to assist and overlook medical procedures executed by the physician. Lastly, the position that I helped required exquisite organization and prioritization while working in a high-stressed environment.

Spokane, Washington Area

My primary responsibilities were to organize the Store Management Office, execute operational administrative functions, oversee scheduling maintenance, balance the vault and other cash functions daily. Furthermore, I distributed reports from My Macy's Portal to the management team, facilitated the screening/hiring process, handled HR functions, and acted as the HR liaison for store employees.

Redmond, Wa

I overlooked the educational development programs for 85 students. At the time, I helped facilitate and create specific classroom curriculum. Secondly, I supervised, accompanied, and participated in daily schedule of academic interactions with students.

The experiment being conducted was researching how blood flow and the release of the hormone of dopamine within the body correspond to Restless Leg Syndrome. I learned many lab techniques, such as ultra sounding the patients, performing Doppler scans, and updating inventories of equipment and supplies. Along with the lab experience, I had the opportunity to work with over 20 different patients. This provided me with the practice to communicate effectively and to continue to develop my customer relations skills. I also worked with six other researchers where teamwork was crucial for the research to be performed properly.

Tampa/St. Petersburg, Florida Area

I had the opportunity to create a worldwide ambassador triathlon team. I was responsible for the development of the team, creating team fitness plans, arranging team service projects, and helping the athletes reach fundraising goals. In addition, I was responsible for creating partnerships with sponsors and making sure the team had effective social media that highlighted their community service in the race communities. These aspects of the internship indicate that independency and the ability to form working relationships were vital for my success

Bachelor Of Applied Science (B.A.Sc.), Kinesiology And Exercise Science

Master'S Degree, Kinesiology And Exercise Science