Highlights:• Helped transition gcu.edu from Ingeniux CMS to Drupal CMS while ensuring styling and design consistency during the process and supporting the digital marketing team• Key designer that not only modernized the look of gcu.edu, but restructured the front-end to bring gcu.edu to a single responsive website vs. two websites (one for desktop, one for mobile)Day to Day:• Creation of wireframes utilizing Sketch to illustrate responsive layout ideas (mobile, tablet, and desktop)• Production of design mockups that are consistent with the GCE/ GCU brands by utilizing Sketch and Photoshop• Communication with digital marketing specialists to ensure project requirements are understood while offering suggestions to accomplish goals with priority placed on user experience• Front-end development utilizing HTML/PHP and SASS/LESS/CSS as well as jQuery and JavaScript when needed• Committing code changes to git and deploying work to appropriate environments• Meeting and communicating with fellow designers and developers to ensure projects are completed, standards are met and work is documented

Highlights:• Served as a Front-End developer for company servicing both internal sites and 50+ partner websites• Management of sites for large corporate partners like RCI, American Express, USAADay to Day:• Creating Responsive Wireframes and Design Comps for sites and templates using AdobePhotoshop and Illustrator• Front-End website development (HTML, CSS, JavaScript, and jQuery) for e-commerce sites in the travel and cruise industries• Design/ Structuring HTML of ASP.NET web pages with Razor syntax using Visual Studio• Quickly applying brand changes based off of 3rd party partner requirements while handling bug and defect fixes• Continuous participation as a team member in an agile software development model utilizing scrum• Communicating with other members of the development team (QA, Project Managers, Programmers) in order to stay on top of project deadlines

As a website designer for the Professional Web Design Department, I created websites for business owners and individuals. Producing an average of 20-30 websites in a 2 week period, I made sure that all site details were attended to and customers were satisfied with their end product.Skills/ Duties included:• Design, Layout, and Publishing of websites and web stores• Use of HTML5, CSS3, JavaScript, jQuery, Photoshop, and the Adobe Creative Suite in combination with GoDaddy’s Website Builder and Quick Shopping Cart software• SEO of websites to include writing titles, keywords, meta descriptions, and proper heading tags• Use of media queries and responsive design techniques to optimize sites for viewing on mobile devices• Designing Facebook Page layouts• Report tracking utilizing Microsoft Excel - proficient in the whole Microsoft 2013 Office Suite• Communicating with other members of the Design Team (i.e Supervisors, Project Leaders, Account Managers) to make sure projects are completed on time and within scope• Speaking openly with customers about design and layout preferences via phone and email communication• Sharing ideas and information on process improvement, useful tools for designers, design trends, etc.

As a website design consultant for the Professional Web Design Department, I made sure customers were on track with what was required and necessary to develop the best online presence for them. I was successful in saving sales, educating other GoDaddy representatives about the design team's services and processes, and making the design customers feel at ease and that their projects were in capable hands.Skills/ Duties included:• Answering Professional Web Design Department inbound calls• Clarifying GoDaddy’s design process and capabilities with customers• Providing advice and support to other GoDaddy representatives inquiring about our design services• Acting as a liaison between customers, designers and project managers to ensure projects and customer needs are beingmet• Fielding and organizing customer files and email communications

As a member of the GoDaddy Customer Care Team, I helped GoDaddy's customers achieve their online goals. I was successful in the realms of sales, QA scores, and Customer Survey feedback.Skills/ Duties included:• Answering Inbound Sales and Support Calls• Providing answers to customer technical questions• Researching and Troubleshooting underlying technical problems to provide the best customer experience• Consulting with customers to best determine their product needs• Offering and effectively communicating GoDaddy's product capabilities with confidence

Brought on as the interactive account guru, I managed clients and projects primarily in the web realm and secondarily in print. I filled a new role that Keane was lacking as someone who could speak the lingo of clients, developers, and internal team members alike. I helped Keane to grow in the way they handled their interactive account processes and communications, resulting in more effective solutions.Skills/ Duties included:• Served as the primary communication point between clients, creative director, designers, and developers.• Managed project budgets and timelines through project management tools (Basecamp, Harvest, Backpack, Highrise, Co-op)• Wrote and prepared proposals and cost estimates for presentation to clients• Primary account manager for all interactive projects from email templates to flash banners, blogs, websites, and more.• Managed other projects ranging from strategic re-branding campaigns, logo and identity development, print collateral, etc.• Idea generator/ Contributor to creative brainstorming process for all projects- internal as well as external.• Online networking wizard- updated the company blog, Twitter and Facebook accounts to keep clients and potential clients informed of the latest and greatest happenings within KeaneYou could call me a translator if you will- I put things like "Make it Pop" and "You know... add some flair" into perspective for the creative team while laying down expectations, explaining processes and creative decisions to the clients so that they understand what is going on.

Served as an account/ project manager for approximately 700+ clients for this web design/ development company. In the 2+ years that I worked for Theta Interactive Inc., I helped the company grow on several levels. I helped to develop a growing client/ contact list and also implemented new ways of organizing and documenting the company’s process.Skills/ Duties included:• Listening to client requests and coordinating with the development team to provide on-target quotes for desired projects• Preparing/ delivering contracts• Organizing client assets and necessary project files for the production team• Communicating project guidelines to production team• Developing project time lines and ensuring deliverables were on time• Experience with a variety of interactive projects from 2D and 3D flash demos, custom websites, template websites, web-based software solutions and more• QA projects before sending out to clients• Talking clients through using products such as using a CMS to populate their websites, as well as other web-based applications the company developed (Skilled in the Adobe Suite- PhotoShop, Illustrator, InDesign, etc.)• Troubleshooting/solving technical problems after project delivery- passing them on to higher level tech when necessary• Writing/ Creation of Help documentation for product line• Launched company social media accounts to target new business