Meghan Fernandez, Mba, Cvpm Email & Phone Number

Texas, United States

Responsible for the day-to-day operations and performance of 21 hospital locations in Texas. Provide overall leadership, support and expertise for all areas of hospital operations, including revenue growth, cost containment, talent development, client relations and hospital administration. Promoted from Area Manager to Regional Manager April 2023. •Work with hospital leaders to improve financial performance, achieve growth targets and monitor P&L accountability for multiple veterinary hospitals.•Examine effectiveness of operational practices and provide training and support to improve processes, patient care and client experience to ensure operational efficiency and completion of hospital and regional-level initiatives. •Directly work with hospital managers to help problem-solve at the hospital level including patient care, doctors, staff, equipment, facilities, etc.•Support staff recruiting, onboarding, training and scheduling in assigned hospitals.•Oversee inventory management and monitor supplies ordering in assigned hospitals.•Liaison between hospitals, Regional Director and service center teams. •Complete special projects and provide support to additional hospitals as directed by Regional Director.

VetCor acquired People, Pets and Vets in November, 2022.Provides support for assigned practices, with attention to communication and answering questions from local leadership. Collaborated with Regional Manager, Chief of Staff and Hospital Manager in each clinic to set practice goals for ongoing service, reputation, employee satisfaction, and practice health.•Simultaneously worked as Practice Manager for VetCor clinic, Cross Timbers Animal Medical Center. •First line of support for hospital managers to help problem-solve at the hospital level. Handled common employee relations issues where appropriate.• Ensured new Hospital manager training, including peer connection with other VetCor Hospital Managers.• Assisted Chief of Staff and Hospital Managers in creating a positive work environment, including communication, support, appreciation, performance management, and conflict resolution• Examined the effectiveness of operational practices and provided training and support toimprove processes.• Assisted Regional Manager with the integration of new hospitals.

People, Pets and Vets was acquired by VetCor in November 2022.

Rowlett, Tx

One of the first employees hired by Premier Vet Care. Helped establish the business within the community and develop operations. •Manage inventory and operations. Organization of all files and reports.•Foster positive culture and ensure OSHA, DEA and TX Labor Law compliance. •Develop and maintain business protocols, team schedules, employee paychecks, benefits, events and team building.•Oversee and assist with customer care and communications. Liaison for company distributors. •Recruit, train and head performance evaluations for all staff. Hands on performance of all job roles as needed. •Maintain knowledge and service of all equipment, PMS software and Merchant Services account. •Hired as Veterinary Technician and cross-trained as Customer Service Representative. Regularly assisted in these roles as needed. Promoted to Practice Manager in April 2017.

Master Of Business Administration - Mba

Bachelor'S Degree, Business Management

24 Credit Hours Completed, Pre-Veterinary Medicine/Biological Sciences, Freshman

•Pre-Veterinary Medicine/Biology Studies •Principal Oboist of TAMUC Wind Ensemble •TAMUC Biology Laboratory Studies Animal Care Volunteer