•Organized medical records and deposition summaries in 17 cases, assisting attorneys with preparation for legal briefs, hearing, and trials.•Efficiently managed and drafted plea deals and motions alongside 3 attorneys in over 10 cases, creating a better workflow for the attorneys and a more timely judicial decision.•Proficiently navigated the electronic filing and document management system of district and circuit courts in nearly 5 counties in the state of Michigan.•Shadowed closely behind 2 attorneys during their depositions, trials, and hearings, gaining an in depth understanding of the process and methodology of personal injury law.

•Provided a high-quality and customer centered experience, raising customer satisfaction through greeting and timely preparation of food and drink orders.•Managed back and front-end operations, promoting a faster and more efficient workflow for the 8 other staff members in each shift.•Educated customers about menu specials, discounts, recommendations, and rewards programs based on their preferences and in-store frequency.•Ensured a properly cleaned, sanitized, and organized workstation each shift to establish a safe and orderly work environment for all staff and customers.

•For two consecutive summers, served as the first point of initial contact for clients; greeting and directing the clients for 3 attorneys, ensuring efficient and appropriate communication.•Implemented a new platform, accessible to the attorneys and administration, for conference room, telecommunications, and virtual meeting schedules promoting a more organized and conflict free workplace environment.•Established a new scanning and file organization system, creating an improved user interface for 15 teams of attorneys and administrative staff to find and store sensitive documents, client information, and case files.