In this position, my primary goal is to foster the relationships we have with our customers. Our goal is to constantly improve how we interact with our customers and alleviate any obstacles in solving their concerns by implementing policies, processes, and end to end resolutions to enhance their experiences as a Link customer. * Curated and established company AR Policy* Process improvements to implementation, issuance, execution and collection of annual reconciliations* New hire onboarding* Establish standard operating procedures and best practices for internal and external interactions placing customer service at the forefront of all communications and actions

Link Logistics Real Estate is Blackstone’s US industrial real estate operating platform. Link currently manages a national portfolio of high-quality, well-located industrial assets totaling over 500 million square feet throughout the U.S.• Project lead on integration of the Blackstone Real Estate industrial platforms – May 2019• Co-author of RFP for third party management services• Main point of contact for Asset Managers within the region• Escalated point of contact for third-party property managers for financially sensitive tenant/property issues, including but not limited to tenant defaults, high dollar capital or make ready work and emergency work needed on site • In conjunction with the Asset Manager, develop and implement an overall Strategic Asset Plan designed to enhance the value of the assigned properties.• Management oversight of the assets within the designated region, both self and third party managed• Review and track third party property management performance• Ensure smooth transition of tenants into portfolio with third-party property manager• Maintain lease tracker with Asset Management & third-party property manager • Acquisition due diligence on portfolio and property purchases• Point of contact and project lead for the individual dispositions of 3 industrial, 25 office, and 20 retail bank branch assets between November 2018 and August 2019

I’ve just joined Chief, a private network built to drive more women into positions of power and keep them there. Chief is the only organization specifically designed for the most powerful women executives to strengthen their leadership, magnify their influence, and pave the way to bring others with them.

Company acquired by Blackstone in October 2018• Portfolio management of e-commerce platform across the United States.• Portfolio management of Class A office platform across the United States. • Portfolio management of major bank branch platform across the United States.• Third party property management oversight• Acquisitions & Dispositions• Due Diligence coordination for dispositions• Project lead on implementation of tenant work order system customized for business operations• Conduct semi-annual inspections of each property.• Project Management of Capital Projects, Tenant Improvements & Build to Suits

• Prepare and review of annual operating budgets and reports, including annual operating expense reconciliations.• Prepare quarterly client and portfolio reporting.​• Review monthly financial reports from various property managers and compare budget versus actuals.• Process quarterly distributions to investors.• Assist with the preparation of necessary tax documents for annual tax returns.• Review partnership tax returns and investor K-1's for accuracy • Conduct quarterly inspections of each property.• Correspond with third party property managers and tenants to obtain property updates and resolve ownership issues.• Maintain “Critical Dates” reports• Maintain database of valuations for each investment to calculate property values, IRR's, and Cap Rates.

• Manage the day to day operations of fifteen properties totaling 800,000 square feet in the Great Valley Corporate Center.• Regularly inspect and evaluate all building equipment, systems and grounds to ensure that the appearance and operation of the company’s properties meet company standards.• Conduct regular cleaning inspections of all portfolio properties and provide feedback to the contractors for work improvement and enhancements. • Ensure all emergency procedures and preventative maintenance programs are up to date for all buildings in the portfolio.• Use the Corrigo Work Order System to regularly review work orders to ensure tenant service calls are handled within 1 hour and with 100% customer satisfaction. • Interface with maintenance techs and contractors to ensure work orders completed successfully.• Visit tenants regularly and maintain a positive, proactive and professional relationship with all tenants. • Serve as Project Manager for Tenant Improvement Projects within the portfolio • Development of the annual budget and quarterly variance reports• Review monthly operating reports and quarterly trial balances to ensure proper allocation of service costs. • Review of tenant operating expense reconciliations and resets.• Support the ongoing collection of accounts receivable• Creation of RFP's, vendor selection and issuance of contracts for services considered as Capital, Continuing Service Agreements, and Time and Materials• Co-chair of Liberty Property Trust's Annual Service Day-Coordinate logistics, supplies, purchasing, and personnel while maintaining adherence to budget • Food Truck Event Planner

* Managed, organized and maintained a smooth-running office to create a productive and professional work environment by working with the Leasing, Development, and Property Management Departments. * Assisted the City Manager in maintaining audit readiness and compliance with the Mandatory Operating Procedures. * Oversaw the Tenant Services Department of the Malvern Regional Office.* Co-chair of Liberty Property Trust's Annual Service Day-Coordinate logistics, supplies, purchasing, and personnel while maintaining adherence to budget.* Managed and created the General and Administrative budget for the Malvern Regional Office* Coordinated the annual Adopt-a-Family event to provide food, clothing, and gifts to underpriviledged families in the Chester County area.

Support Property Management function by performing various administrative tasks so that strong long-term, relationships with tenants and vendors are created and maintained, enabling the team to provide the highest level of service to our tenants, ensuring their long-term occupancy in our properties. • Ran Accounts Receivable reports and General Ledger reports monthly. • Called delinquent tenants and/or prepare reminder letters.• Prepared request for proposals and service contracts. • Tracked all current vendor contracts and assist in the coordination of maintenance projects with outside contractors.• Assist property managers with the preparation of budgets, reconciliations, and escalations.• Draft, proofread and send correspondence and tenant notices.• Assist property manager with building inspections.

• Manufacturers Representative for international plastics corporation• Coordinated marketing packages and sample mailers• Processed purchase orders, invoices, and accounts receivables• Attended trade shows for exposure to the marketplace