Meghan Marvin Email & Phone Number

Greater New York City Area

As the VP of Global Service Delivery at Endeavor, I strive to provide IT services with a compassionate and human-focused perspective. While leading the US and EMEA support divisions, I work with leadership across the global IT organization on operational service delivery as well as strategic projects and initiatives.

Greater Philadelphia Area

• Led Operations team with an emphasis on open communication and teamwork• Oversaw IT systems and department, including integration following acquisition• Planned and executed office construction including expansions and moves• Maintained knowledge base of all existing vendor agreements, managed vendor relationships and renewals• Sourced, implemented, and trained staff on company systems • Supervised facilities and maintained good relations with building management• Drafted and distributed policies and procedures•Worked closely with the Executive Leadership Team to establish employee programs• Composed company-wide communications designed to be entertaining as well as informative

Greater Philadelphia Area

• Provided onsite troubleshooting and escalation of IT issues • Reported facilities issues and worked with building management toward resolution• Digitized and maintained on and offsite file retention for Operations + Finance departments• Procured office supplies and technology, sourced new vendors and systems • Prepared new hire workstations, on-boarding, and led orientations• Project managed 20,000+SF office build-out and relocation of 150+ employees• Supplied hands-on support during extensive financial audit

Greater Philadelphia Area

• Managed facilities related requests and acted as liaison with building management and vendors to address issues and follow through to resolution• Sourced new vendors and managed existing vendors and supply procurement to ensure utmost satisfaction for staff• Provided primary administrative support to the VP of Operations• Supplied secondary administrative support to the VP of Clinical Development and the Medical Director • Coordinated office events in tandem with administrative support team• Assisted Human Resources with office space layout, new hire desk placement, and on-boarding• Maintained database for invoice reconciliation and accounts payable for the Finance department• Processed and recorded export requests and completed shipment documentation• Provided general staff support such as mail and fax distribution, conference room scheduling, shipping preparations, and communications regarding the office space• Contributed as editorial staff member of company-wide newsletter that provided corporate communication and encouraged employee engagement• Coordinated daily hospitality & conference needs, including space and technology• Resolved technical issues with equipment and escalated to IT vendor as necessary• Booked travel for Operations, Regulatory, Quality Assurance, Finance and Business Development teams as necessary

• Provided in-store and phone support for clients, including reception duties and sales• Managed contact and sales database• Maintained web presence through website content and social media• Designed advertising materials for print and online distribution• Coordinated onsite hospitality and events