Meghan Milner Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

- Strategic Talent Management: Lead talent management, build and optimize recruitment processes, succession planning, and Total Reward strategies.- Employee Management: Assist in defining and analyzing key employee metrics, identifying trends and suggesting actionable improvements through performance reviews and feedback loops.- Client Service Focus: Exhibit a strong client service orientation, positioning the HR team as a strategic enabler and partner.- Diversity and Inclusion Advocate: Develop and implement talent management strategies promoting diversity, equality, and inclusion.- Stakeholder/Executive Collaboration: Collaborate across stakeholder groups, including C-level and senior leadership teams, to enhance workforce engagement, retention and well-being.- Change Leadership: Serve as a 'change champion,' leading organizations through transformation journeys while enhancing the customer experience.-Continuous Improvement: Lead the performance management process, supporting employees through key milestones, individual development plans and objective setting aligned to business strategic priorities, goals and objectives.- Security Review: Member of the Security Council to ensure that the company maintains highest level of security and SOC compliance.- Leadership Development: Work with the learning team to implement IO’s leadership development strategy and plan annual priorities that align with and enable the delivery of the corporate strategy and employee value proposition- Curriculum Development: Guide the development of a leadership curriculum that encompasses adult learning principles through instructor-led courses, curated online content, and other individual development programs including IO’s custom coaching practice- Corporate Coaching: Mentor and coach employees at all levels on both personally and professionally, in a variety of areas.- Program Management: Develop, run and track new people and culture programs, policies and events.

- Solely lead and manage the global advancement of the organization's learning and development strategy for the division across Canada, United States, and India through a mixture of developing and facilitating e-learning and in-class trainings, workshops, leadership podcasts, role plays, coaching sessions, and performance management support through utilizing adult learning principles. - Personally responsible for all instructional design.- Partner and collaborate closely with business leaders, HR business partners and internal stakeholders to strategically identify organizational needs and to increase productivity, revolutionize leadership development, and reduce turnover within the division.- Support ongoing initiatives and manage existing learning assets ensuring they align with current AODA standards and considering both diversity and inclusion.- Utilize project and change management techniques to evaluate, organize, and formally roll out learning initiatives across the company in a timely fashion and then calculate the Return on Investment (ROI).- Provide business insights for restructuring procedures to improve results (e.g., changing the path to promotion, hiring practices, and aiding in PIP procedures).- One-on-one coaching at all levels, including management, for how to succeed both personally and professionally, over video conference and in person for a department of over 50+ individuals.- Support all sales professionals in the advancement of their sales capabilities through various avenues of coaching such as leadership development, account strategy, defining new markets and upskilling knowledge in that space, assisting in client relations including escalation support, coaching in relationship management, and recruiter alignment strategies both onshore and offshore.- Worked with an external vendors to better increase our divisional response rate for both business development and recruitment messaging.

Toronto, Ontario, Canada

• Developed and implemented a full-cycle onboarding and training framework and program to enhance employee development and increase retention that was implemented across Canada and select offices in the United Stateso Designed a learning curriculum to support ongoing business needs and personal employee developmento Coach and lead a team of selected employees to ensure strong, professional and compassionate training • Developed training materials for various employee practices and delivered content through local and company-wide Study Halls and one-on-one teaching sessions• Mentored multiple Entry-Level Recruiters in end-to-end recruiting lifecycle management for an average duration of 6 months until their promotion• Built out hiring strategies to promote diversity and an intersectional mindset when hiring, ensure business objectives are met through hiring needs, and to ensure policies align with both union and non-unionized clients• Responsible for various HR activities from employment verification, mediation, employer/employee complaints and grievances, performance reviews and exit interviews• Full-cycle recruitment and client support: market and gap analysis; conducted preliminary interviews, professional reference checks and background checks; administered and evaluated personality and technical tests; prepared candidates and hiring managers for interviews; engaged in rate/contract negotiations with candidates and clients; and ran alignment meetings to ensure projects are fully staffed and the process is smoothOther Achievements & Accolades:• Production: $40,000/week in spread, 55+ contractors• Broke into 10+ accounts, developing the recruiting strategy and making the primary placements• Member of Leadership Council• Head of Philanthropy Council for Canada• Chair of the Health and Safety Committee• Hit three contests, which required making the company over$750,000 in a year• Surpassed and joined the 1.5 Million Dollar Club

Toronto, Canada Area

Waterloo, Ontario

• Proactively hire, lead and manage a team of varsity sports reporters by fostering and promoting a productive team environment• Positively represent Laurier Athletics and Recreation at events while arranging media, scouts and journalism coverage• Write the programme, pre-game story, recaps and summaries for Laurier sporting events• Produce pre, live and post social media postings on the university's website/ social media networks and help lead the Social Media Coordinator• Compose official documents for release to public• Review and edit the Varsity Sports Reporters' sports stories before posting on the website• Consistently track media engagement utilizing Google Tag Manager alongside update statistics from games• Successfully ran a three-day social media campaign that ultimately locked in WLU Athlete Godfrey Onyeka (now an Edmonton Eskimo) on the cover of the OUA's 2017 Football Media Guide - Used Instagram, Facebook, Snapchat and Twitter to establish interest and send out information - Generated the highest engagement within the three 24-hour rounds of voting of all 11 teams involved• Promote Laurier Athletics and Recreation brand with the purpose of increasing recognition and involvement

Masters Of Counselling Psychology

Honours Bachelor Degree (Ba), Communication Studies And Gender (Equality) Studies, Concentration In Organizational Leadership

Adult Education & Staff Training - Learning And Development, Learning And Development

Public Relations, Social Media Practices And Reputation Management

High School

Activities and Societies: Volleyball, Student Council, Dance Team, Best Buddies