Senior Director - Production Operations, Analytics | Production Corporate Leadership Team
CurrentActing as thought leader on the Production Leadership team helping to both drive and deliver new and existing initiativesLeading the Production Analytics teamServing as consolidated analytics point of contact for the entire Production networkManaging development and coordination of One Production Strategic Plan, Enterprise Quarterly Business Reviews, and bi-annual Specialty Check-InsDriving process improvement and policy development initiatives for the Production network, including collaborative projects like IS and MB engagement, round-trip performance, and compliance/reporting-oriented projectsPartnering with stakeholders company-wide to analyze data, develop metrics, OKRs, and KPIs, and deliver insightsPerforming financial and variance analysis related to key production metrics at both individual and office levelsDrafting policies and procedures to aide in network compliance and adherenceEngaging with Salesforce Innovation team to develop CRM enhancements to best meet the needs of the networkProviding information to senior leadership via written, oral, and PowerPoint presentations by assembling and summarizing data, presenting findings, performing detailed analysis, and delivering possible recommendations or strategies for changeResearching and analyzing direct competitors as well as the Commercial Real Estate industry overallLeading ad-hoc projects and analyses as assigned by Production LeadershipSupporting the development of other team members in the organization through skills training and professional mentorship