As a ServiceNow Solution Architect, I help teams focus on 'should we' more than 'can we', as well as 'what is the best way'. I'm also honored to spend a lot of time coaching and mentoring. By mentoring the developers I work with, I can help them improve not only their technical skills, but their problem solving skills as well. In coaching customers, I help them acquire the skills to be great in the platform, but also how think about what the platform can do for them. My goal is to improve people's lives not only by helping them with work, but helping them become better at working. When it comes to Web Design & Development, I love to help small businesses succeed. From building or redesigning your site, to helping you keep it up-to-date and secure, I strive to be your trusted partner. Let's delight your customers!